Ronell Jackson Email & Phone Number

New York, New York, United States

* Patrol the interior and exterior of the residence and confront any situations or persons that require investigation.* Participate in the daily security operations of the property to ensure the safety and security of all guests, personnel, and property.* Handle and document guest/employee accidents, resident lockout problems, noise complaints, and any questionable individuals on the premises.* Implement all policies, procedures, and instructions regarding security and safety.* Document all incidents occurring in the building, and in documenting such activities remain objective, and write comprehensive reports* Remain informed of current federal and local laws and regulations as they relate to the residential building, particularly in areas of guest, patron, and employee rights.* Control the key, lock system, alarm system, and fire protection systems.* Respond properly in any resident emergency or safety situation.* Monitor the Closed Circuit Television (CCTV) and, if needed, review the recorded footage.

New York, United States

* Manage projects against the Creative Studio Operating Model and ensure the team is prepared to meet creative deadlines.* Manage day-to-day tasks, including feedback from Creative Leaders and key stakeholders* Manage and deliver everything from 360 campaigns to quick turnaround creative projects* Help ensure the creative response is on brief and budget* Manage creative partners working with the studio* Manage cross-functional communications and workflows, ensuring effective exchange of campaign information.* Agency management.* Creates and manages a design resource plan to ensure all design needs are covered with either the appropriate internal or external talent* Collaborate with Design Leadership Team to establish and communicate design processes and monitor seasonal progress.* Project Management - Oversees seasonal workload by assigning projects to design staff and outside contractors as needed* Influences project direction by being an integral part of the campaign team.

New York, New York, United States

* Greeted and directed residents and visitors.* Exceeded residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations.* Cultivated and retained cohesive relationships with residents, vendors, and contractors.* Professional telephone etiquette and message delivery.* Accurately logged guest packages, ensuring timely delivery, and performed package inventory audits.* Monitored lobby and surveillance cameras and patrolled property to ensure resident safety and security.* Assisted in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.* Ability to maintain confidentiality.* Walk the premises to ensure the highest standards are being met.* Performed all other duties as assigned.

New York, New York, United States

* Managed Salon phone calls, appointment systems, guest records, and Salon traffic flow.* Used suggestive selling techniques (e.g., “Would you like a deep conditioning treatment with your haircut today?”).* Informed guests of current promotions and providing knowledgeable, professional product recommendations.* Handled sales, refunds and exchanges courteously and accurately.* Resolved guest concerns promptly and satisfactorily.* Offered prompt, friendly, courteous service in the Salon pro-hair area.* Ensured the highest standards of guest experience are met/exceeded, performing hair services on guests.* Provided professional product recommendations as part of all services.* Promoted all services, including skin, brows and make-up.* Supported the planning and execution of services events.* Helped the Salon Manager and General Manager analyze monthly sales, expenses and trends.* Ensured adequate monthly inventory.

Washington, District Of Columbia, United States

* Created a welcoming atmosphere for clients during check-in and check-out.* Consistently provided professional, engaging, and friendly service.* Answered telephones, consulted callers about their specific needs, offered multiple treatments, up-selling, and scheduled appointments.* Processed client payments and check-out transactions, and was responsible for shift-end cash drawer balances.* Helped maintain a clean and professional salon environment.* Performed any duties and responsibilities as assigned, including those listed on Salon opening, closing, and other checklists.* Daily Front Desk/Reception Duties: phones, sales, checking clients in/out Respond to all web, email, and phone inquiries.* Processed web and phone orders.

Washington, District Of Columbia, United States

* Organized all cross functional tools and logs while ensuring deliverables are met from teams and clear communication is provided of any errors and details.* Weekly Ecommerce, store and allocation reporting to provide insight and assistance for our DTC business.* Pulled samples as needed for product line review.* Prepared reports for weekly meetings with all levels of management.* Managed Sales tools across all departments for Roots with Seasonal setup and maintenance in current programs (NuOrder, GXS, Blue Cherry)* Ran Daily reporting to provide visibility on current styles* Created seasonal style attribution list to support hindsight reporting. * Fulfillment and cash handling. * Managed store stock and inventory. * Administrative tasks as needed. * Visual Merchandising.

Washington Dc-Baltimore Area

* Key enabler to the apparel brand’s growth and maintaining a customer-centric culture within the operation.* Established short- and long-range planning for the apparel operation which includes capacity planning, omni-channel service requirements, and best-in-class operating outcomes.* Lead, plan and oversee North American distribution and Warehouse Operations.* Was Responsible to internal and external customers for all apparel operations.* Worked closely with key stakeholders including brand Sales Operations team and Customer Service, to manage fulfillment performance in achieving all operating targets.* Was Responsible for driving the process that enables information flow through all required communication channels, including Quarterly business reviews with key stakeholders.* Drive the strategy for improving key performance indicators including but not limited to safety, quality to the customer, delivery, cost, and the morale of the team.* Develop, implement and monitor the refined Moleskine Apparel Distribution operation.* Develop, implement and maintain the NADC apparel strategy to ensure brand and company business requirements are achieved.* Working with the cross-functional team, provide innovative, strategic recommendations to manage Moleskine distribution, and subsequently work with internal and external partners to gain approval and implement recommendations.* Collaborate with brand operations, customers, functional peers, and senior management to evaluate the effects of Moleskine operational decisions and performance on the business.

Fashion/Apparel Design

Fashion Marketing