Passionate about customer experience excellence. Passionate about making sure the majority of consumers do not get "left behind" as the digital adopters and self-care evangelists move too quickly without leaving stepping stones and processes, for the others to get the great service they deserve.Team builder, capable of establishing and developing new business units. Creative, engaging, practical.Manager of Konecta's Global Clients Division (recently merged with Comdata Group), charged with developing Konecta’s global clients base, and with the development of new delivery platforms and business lines for multi-national corporations.Catalyst of innovation adoption, and sourcing of new technologies and services, and making them user-friendly and broadly applicable. Previously the manager of Comdata Digital, the technology and innovation division of one of Europe's leading Customer Interactions and Processes Management outsourcing companies, based in Milan, with over 50,000 dedicated and passionate employees globally.Adviser to entrepreneurs and senior management teams on innovation and technology adoption.Before joining Comdata Group in Milan, Ronen was the founding partner of Wanaka Capital Partners, a Tel Aviv based Venture firm. Before establishing Wanaka Capital Partners in 2007, Ronen was a Partner at McKinsey & Company, serving clients in the Private Equity, Telecommunications, Aviation and Financial Services sectors across a broad range of strategic and corporate performance topics.Advised large corporations, but also start-ups and investment firms. Joined the company in 1997 in London, and in 2000 helped establish McKinsey’s presence in Israel. Prior to McKinsey, I worked in software services as a database specialist and project manager. Before that, I served for seven years as a pilot and flight instructor in the Israeli Air Force, reaching the rank of Captain. Hold a dual BA in Economics and Management from Tel Aviv University (graduated with distinction in 1996), and an MBA from the Wharton School at the University of Pennsylvania (1998).