Ronel R. Email & Phone Number

Columbus, Ohio, United States

• Manage order fulfillment by reviewing and approving orders, coordinating with logistics to resolve issues, and providing phone support for customer inquiries.• Collaborate with the global team to review and update product listings, ensuring accuracy and SEO optimization. Coordinate with the marketing team on promotional campaigns and product launches, make necessary content updates for global consistency, and regularly analyze customer search terms to enhance user experience.• Deliver exceptional customer service via email, phone, and live chat; actively assist customers during their buying journey, support sales teams in Australia, New Zealand, and Malaysia, resolve inquiries and complaints promptly, and proactively maintain high customer satisfaction..• Monitor website performance and customer behavior using analytics tools, generate reports on KPIs such as traffic, conversion rates, and customer retention, conduct regular testing of site forms to ensure functionality, and provide insights and recommendations to enhance website performance and meet sales targets.

Pittsburgh, Pennsylvania, United States

•Manage the the other process of launching new products online, including listing optimization, and go-live strategies.•Conduct thorough audits of product listings, improving content quality, accuracy, and brand alignment.•Collaborate with teams across marketing, and product development to ensure successful e-commerce initiatives.

Pennsylvania, United States

• Accountable for complete and accurate item setups across retailer portals ( Walmart, Target, Kohl, etc.)• Manages numerous retailer-specific documents such as item set-ups, and uploading media content.• Catalogue Management and Optimization across e-commerce websites/portals• Assortment update & analysis, product listing audit, content audit, and law label compliance• Manages projects, including product dispute/update inquiries and resolutions within partner portals.• Retailer account management for Tier 2 and 3 accounts and support their strategy.• Collaborates cross-functionally on item updates, promotions, item set-ups• Generates and prepares advertising reports for Amazon, Target, Walmart US and Walmart Canada

Manila, National Capital Region, Philippines

• Customer Service team’s real-time point of contact through live chat as they assist our customers in resolving various shipping escalations.• Implement shipping problem solutions using the Company’s approved policies and procedures.• Coordinates regularly with the company’s Operations team and Order Processing team leads so updated information is always utilized and cascaded to the broader team.• Assists the Operations team with other special tasks when needed

Australia

• Evaluate claims stated in pieces of content such as images and videos• Assigns posts to a predefined category of topics• Provides feedback on news feeds, advertisements, and search results for social media websites.• Answer questions about the intent behind searches on social media platforms

Pampanga, Central Luzon, Philippines

• Provide exceptional customer support through various channels such as phone, email, and chat.• Address customer inquiries, troubleshoot issues, and ensure prompt issue resolution.• Proactively engage with customers to enhance their overall experience and satisfaction.• Effectively manage customer accounts, including updates, changes, and account maintenance.

Mariveles, Central Luzon, Philippines

• Ensures the seamless coordination of production activities and efficient management of materials.• Oversee the storage, and distribution of raw materials to support production requirements.• Collaborate with cross-functional teams to ensure alignment between production schedules.• Coordinate with suppliers to ensure timely delivery of materials and address any supply chain disruptions.

Sorsogon, Philippines

• Execute visual merchandising strategies to enhance the overall appearance of the store.• Ensure attractive product displays that align with the brand image and seasonal themes.• Regularly update and rearrange merchandise to optimize sales and customer engagement.• Conduct regular stock checks and coordinate with the inventory team to replenish merchandise.• Optimize product placement for increased visibility and customer accessibility.• Ensure compliance with company merchandising standards and guidelines.

Bachelor Of Elementary Education, Elementary Education And Teaching, 1.5

Bachelor of Elementary Education (BEEd) is a four-year program that provides academic and appropriate training for future elementary.

Master Of Arts In Education Major In Educational Management, Educational Leadership And Administration

The Master of Arts in Education, major in Educational Management is designed for educators who are interested in acquiring knowledge.

Associate In Computer Programming, Computer Programming

An associate in computer programming is a two-year degree that students can usually earn at a private computer school/institution/.