Ron Exline Email & Phone Number

Cleveland, Ohio, United States

Westlake, Ohio, United States

• Execute analysis on supply chain best practices, implementing necessary strategies
• Implement and optimize communication strategies to streamline the supply chain process.
• Perform audit and payment of corporate freight invoices, while also maintaining carrier rates and tracking cost avoidance for internal records.
• Ensure that shipment deliveries consistently meet the requirements of both internal and external customers, including field sales and retail partners.
• Collect and analyze financial information pertaining to transportation expenses, aiming to enhance budget and forecast accuracy.
• Resolve complex issues related to the supply chain process, including delays in shipments or incorrect orders.

• Resolved intricate customer inquiries through various communication channels such as phone, email, and chat support.
• Implemented weekly audits on call center agent email and phone support records to uphold quality assurance of customer assistance.
• Conducted training sessions for new hires on tech support, email correspondence, and live phone listen-in trainings.
• Created training materials for new hires on the company's procedures and policies.
• Managed customer requests, ensuring efficient processing and delivery of either permanent data removal or copies of personal information using the JIRA Ticket System
• Performed regular troubleshooting to maintain optimal performance of in-house technological equipment

• Phone Operation - Handle customer inquiries and offer support via telephone
• Email Correspondence - Promptly respond to email requests in an organized, and professional manner
• Technical Support - Provide assistance to customers operating a variety of websites, programs, and digital devices

Cleveland/Akron, Ohio Area

• Provide exceptional service while assisting customers with banking needs
• Process transactions, handle cash and balance currency and checks with keen attention to detail
• Follow all standard procedures and file paperwork accordingly
• Training
• Vault Management
• Cash Ordering

Cleveland, OH

• Provide exceptional service while assisting customers with banking needs
• Process transactions, handle cash and balance currency and checks with keen attention to detail
• Follow all standard procedures and file paperwork accordingly

Kent, OH

• Assist customers with textbook help or with general merchandise
• Stocked and organized bookshelves and general merchandise
• Managed online orders and organized paperwork

• Maintained KentWired's social media platforms
• Promoted KentWired through various channels
• Led the marketing team in creating, preparing, and implementing promotions or events As marketing director, it was my duty to create and head my own promotions to advertise the KentWired brand to the students of Kent.

Lordstown, Ohio

• Inspected, tested and packed car parts
• Notified supervisors or other personnel of production problems