As a Service Manager the phrase "Not my job" doesn't exist. Aside from managing the technicians in our office, I also coordinate with over 20 service partners across the Eastern United States to ensure a top level of service for our customers. I also provide technical support for our technicians, sales staff, service partners and customers, and am able to diagnose an issue, often, over the phone. I oversee negotiations with our vendors, as well as our shipping/receiving. I am able to multi… Show more As a Service Manager the phrase "Not my job" doesn't exist. Aside from managing the technicians in our office, I also coordinate with over 20 service partners across the Eastern United States to ensure a top level of service for our customers. I also provide technical support for our technicians, sales staff, service partners and customers, and am able to diagnose an issue, often, over the phone. I oversee negotiations with our vendors, as well as our shipping/receiving. I am able to multi task and have developed the ability to complete several projects whose deadlines are overlapped if not scheduled for completion at the same time with out missing a date. Show less

Serviced and installed all types of financial equipment (i.e. Pneumatic/Mechanical Drive Equip, CCTV, Burglar/Fire Alarm Systems, Access Control Systems, SD locks, Safe/Vault Doors, etc.) Tech support for customers and contractors, worked along side of our sales team as a sales consultant.

Install and service CCTV equipment for 5 stores in my district. Supervise inventory counts during annual inventory of the merchandise store wide. Concealed surveillance and apprehension of shop lifters. Then following up with local police dept. to issue citations, gather evidence in order to testify in court for the criminal acts that took place.