Ron Gaydos Email & Phone Number

West Newton, Pa, Us

Mayfield Heights, Ohio, Us

On contract to Rockwell Automation

Hanover, Md, Us

On contract to Avalara

Reading, Ma, Us

On contract to FIS, a financial services company.

Milwaukee, Wisconsin, Us

Morrisville, North Carolina, Us

Responsible for all Sensus’ customer/technical documentation. • Grew the department from being the sole resource to six full-time technical writers and various contract technical writers with a budget of $400,000.• Introduced and managed the transition to DITA structured authoring in CMS, resulting in a 10% reduction in document creation time. • Introduced an Intelligent Content Delivery Systems (ICDS) to create a world-class user experience. • Served as Technical Writer for overflow jobs creating software help, user guides, administration guides, and reference manuals.

Morrisville, North Carolina, Us

Responsible for all Sensus documentation. • Introduced FrameMaker to organization, saving 5 hours/week on reformatting.• Created user guides, installation guides, reference manuals, and HTML help.Tools included Syncro Soft oXygen, Adobe FrameMaker, Microsoft Word, and Mircosoft Project.

Us

• Responsible for HTML help system created in RoboHelp.• Received advanced RoboHelp training, including Javascript, to enhance user experience.

• Responsible for all hardware and software documentation.• Introduced FrameMaker conditional text to take advantage of reuse,resulting in a 25% time-reduction for manual revisions.• Reconciled cross-cultural differences and roadblocks between the U.S. And European partners, enhancing product accuracy and decreasing increasing editing efficiency by 10%.

San Jose, California, Us

• Responsible for complex WinHelp and HTML Help systems for a multi-platform database management system. • Project responsibility for user guides, getting started guides, and help system for a mainframe and distributed platform enterprise job management system.

Us

• Project responsibility for user guides, HTML and web-based help system development, and service and maintenance manuals for instrumentation (hardware and software), informatics/data analysis software, and biological applications. • Produced tutorials and installation documentation.

Amsterdam, Noord-Holland, Nl

Senior Technical Writer• Project responsibility for all clinical, user, and service manuals for the ventilation market segment of medical respiratory equipment. • Introduced FrameMaker to the company, reducing documentation time by by 15% over word processing software.• Created manuals for other market segments, including resuscitation and patient interface.• Accelerated technical response time by over 30% through focused interactions with engineering department.

Wrote and edited documentation for display server software. Produced and maintained seventeen different software user guides that served seven graphic controller boards operating in UNIX and DOS.Managed the production of binders and slipcases, and wrote and laid out advertising brochures and flyers.

Wrote and edited documentation for a knowlege-based data entry and switch-programming system for a major telephone company. Developed a method of transferring postscript screen captures from the X terminals to the Macintosh via network connections.

Arnhem, De

Solely responsible for all Mechanical Engineering Workbench documentation, including writing, editing, and printing. Produced reference manuals, tutorial manuals, and various other documentation materials. Produced on-line help system.

Implemented and managed test programs including seismic, vibration, and shock tests for military, nuclear, and commercial industries. Designed test programs from customer procedures, instructed laboratory techincians in program implementation, analyzed test results, and produced formal test reports.

Associate’S Degree, Electronics Technology

English Language And Literature, General