Ron George Email and Phone Number
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GLOBAL SUPPORT and OPERATIONS, CUSTOMER SUCCESS, PROJECT MANAGEMENT, MANAGED SERVICES, PROFESSIONAL SERVICES LEADERA high energy collaborative operations leader and analytical problem solver who is passionate about customer and employee satisfaction. Accomplishes quick wins with his background in project management, process design, team building, quality approaches, cross-functional business partnerships, and multi-cultural communications to meet and exceed KPIs and goals. PMP Certified.Willing to relocate domestically or internationally.Scope of Responsibilities and Leadership:------------------------------------------------------------International assignments in EMEA and APACCloud Server, Storage, and Network Infrastructure SupportService P&L OwnershipGlobal Professional Services & Managed ServicesGlobal Field ServicesGlobal Technical Solution Contact CentersGlobal Parts Supply Chain and 3PLOLTP (SQL/Oracle Database & ERP Systems) & OLAP Customer SupportSoftware Defined Storage (SDS) & Software Defined Data Center (SDDC) SupportIT as a Service (ITaas/PaaS/SaaS/IaaS)Virtualization (VMware / Citrix / MS Hyper-V) Customer SupportIT Lifecycle, Business Requirements (BR), BR Document Planning - Salesforce.com and Amdocs CRMProject Management (PMI) Certification # 1455585Improvement Plans and Deep Dives (Six Sigma)International / Global Projects, Programs, and People ManagementInstructor Led, On-Line, and On-Demand Technical TrainingBPM (Business Process Management)Quality Programs (APQC, CoPC, ISO 9000, TSIA, JD Powers)Mergers and AcquisitionsService Sales - Service Bookings and Deferred Revenue ModelingService Product Life-cycle ManagementGlobal Capacity Planning (WFM - Work Force Management)Big Data - Hadoop, Java, NoSQL, Spark, NewSQL
Oracle
View- Website:
- oracle.com
- Employees:
- 202102
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Senior Leader - Cloud Development OperationsOracleDenver, Co, Us -
Senior Leader - Oracle Cloud Development OperationsOracle Oct 2019 - PresentAustin, Texas, UsCommission, De-Commission, Monitor, Administer, Troubleshoot, Patch, and Upgrade Oracle's fleet of Cloud Infrastructure. Compute Servers, Block Storage, Object Storage, Virtualization, Containers, Kubernetes, Networking, High Availability, Multi-Tennant, Dedicated Cloud, Cloud at Customer, Public Cloud, IaaS, DBaaS, PaaS, SaaS. Incident Management, Event Management, Change Management, Escalation Management. -
Senior Leader - "Premium Customer" Database SupportOracle Jun 2017 - Oct 2019Austin, Texas, UsProvided "White Glove" premium support for Oracle's largest global Database Customers, providing solutions across Oracle's Database suite of products for on-premise, hybrid, and Cloud SaaS based customers. -
Uems (Unified Endpoint Management & Security) Support LeaderIvanti Oct 2016 - Jun 2017South Jordan, Ut, UsCyber Security - Unified Multi-Vendor Patch Management, Application White Listing (Application Control), Anti-Virus, Device HW Port Security & Control (Device Control), Data Encryption -
Vice President Global Support And Professional ServicesX-Io Technologies Sep 2012 - Feb 2016Colorado Springs, Co, UsResponsible for all global professional services and support operations for this industry leader supplying Tier-1, high-performance, multi-tenant, low latency storage solutions that are purpose-built for OLTP/OLAP solutions, cloud computing, hosting service providers, large enterprise companies who deliver IT as a Service (ITaaS/PaaS/SaaS/IaaS) to their internal departments, virtualized environments, Software Defined Storage, and Software Defined Data Centers.Leadership Responsibilities:Global Technical Solution CenterProfessional/Managed Services (Includes Cloud Environments for service providers)Global Field Service Install & Break/FixGlobal Parts Supply Chain and LogisticsSustaining EngineeringCustomer TrainingKnowledge ManagementPartner ManagementSoftware Defined Storage (SDS) & Software Defined Data Center (SDDC) SupportSaaS Monitoring SolutionsVirtual Desktop (VDI) SupportServer Virtualization SupportVMware SupportCitrix SupportMicrosoft Hyper-V SupportDatacore SupportFalconstor SupportDatabase (SQL, Oracle) SupportSAN (Storage Area Network) SupportNAS (Network Attached Storage) SupportBig Data Analytics SupportIoT Data Support -
Customer Success & Technical Support Senior ManagerHewlett-Packard Jan 1986 - Aug 2012Houston, Texas, Us17 Years Global/International Management10 Years Technical SupportInternational Management Assignments in India and EgyptLargest Team Managed: 550Largest Budget: US$25MManaged Large 550 person Technical Customer Support team. Team supported HP and Multi-vendor Computing (Server, Client, PC, Laptop, Handheld), High Performance Cluster Computing, Blade Computing (Computing, Storage, Network), Networking products (Routers, Hubs, Switches, Network Management Tools), Microsoft Applications (MAPS Certified), and Operating Systems (UNIX, Linux, Microsoft).Managed Global Business Process Management (BPM), Global Project Management, Business Information and Analytics (BI capture, reporting, analyzing), Training, Knowledge Management, Business Continuity Planning (BCP), Workforce Management (WFM Scheduling, Forecasting, and Planning), and Technical Operations Teams. -
Senior Strategist / Program Manager Global SupportHewlett-Packard 2010 - 2011Houston, Texas, UsLed M&A Activities for 3PAR and 3COM AcquisitionsPMP Certified through PMISix Sigma Trained -
Delivery Excellence Head & Chief Of StaffHewlett-Packard Nov 2004 - Nov 2005Houston, Texas, UsLocation: Bangalore IndiaManaged Seven Sections in the Global Solution Center organization:1) Training and Talent Sourcing2) Business Intelligence (BI) for Operational Metrics3) Business Process Engineering/Management (Operational Process Design and Management)4) New Product Introduction (NPI) Delivery Readiness5) Tools and IT Business Requirements6) Workforce Management (WFM) - Forecasting and Scheduling7) Knowledge ManagementSponsored and conducted Deep Dive sessions with the Global Solution Center Technical Support Operation Towers to ensure that the Support Operations delivered to customers at the highest possible levels.Global Solution Center Bangalore (GSCB) provided customer support for: Business Servers and Desktops, Business Printing/Imaging, Managed Services, Consumer Printing. GSCB supported customers in Americas, EMEA, and AP. -
Director Managed Services And Professional Services OperationsHewlett-Packard Mar 2002 - Mar 2003Houston, Texas, UsLocation: Cairo EgyptSupport Operations Director for HP USAID Network Operations Center Project in Cairo Egypt.Managed Five Support Sections:1) Project "Managed Services" High Availability Datacenter/IT/Technical Support2) Project Software Development3) Project Supply Chain4) Project Training and Documentation5) Project Facilities Operations
Ron George Skills
Ron George Education Details
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University Of PhoenixInternational Business -
Devry UniversityComputer Design And Telecom
Frequently Asked Questions about Ron George
What company does Ron George work for?
Ron George works for Oracle
What is Ron George's role at the current company?
Ron George's current role is Senior Leader - Cloud Development Operations.
What is Ron George's email address?
Ron George's email address is ro****@****ast.net
What is Ron George's direct phone number?
Ron George's direct phone number is +171938*****
What schools did Ron George attend?
Ron George attended University Of Phoenix, Devry University.
What skills is Ron George known for?
Ron George has skills like Professional Services, Cloud Computing, Project Management, Program Management, Service Delivery, Business Process, Cross Functional Team Leadership, Pmp, Six Sigma, Software As A Service, Virtualization, Management.
Who are Ron George's colleagues?
Ron George's colleagues are Jean-Christophe Plazanet, Manuel Rojas, Franklin Tarun Amalraj, David Robbins, Umakant Bhat, Charles Hu, Pratyush Kumar Swain.
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