• Lead projects and review financial analysis, feasibility studies, tourism studies, impact studies, and other special studies. • Engage in pre-development and planning services for multiple hotel projects in various stages of development including programming and facility recommendation, branding strategy, stakeholder selection (management company, project management, architect and interior designer), contract and incentive negotiation and investment return calculation.• Perform asset management services for numerous lodging assets to improve their operational efficiencies and mitigate risks, including hotel opening services, management company transition, selection and agreement negotiation, leadership team recruitment, financial and non-financial performance monitor, hotel sales process guidance, and broker selection.• Provide strategic consulting service to major hospitality companies regarding its global development strategy and tactics and evaluate companies by cases studies, SWOT analysis, and competitor analysis.• Cooperate with Horwath HTL offices in Asia, Europe, and North America to complete global assignments. • Participate directly in sales and marketing, recruitment, and training of new employees.• Initiated the China Desk in North America, which focused on providing services to outbound and inbound hospitality projects.• Identify and engage with prospective clients, drafted and reviewed proposals, negotiated contracts, and close deals.• Author hospitality focused articles in Mandarin and English which were published on various platforms. • Manage the operation and promotion of China Desk's WeChat subscription account.

• Determined the feasibility of a hotel development within a defined market by analyzing market conditions, evaluating the site, determining a competitive set, providing brand and design recommendations, and pro forma projections with return analysis.• Assisted in Hotel Asset Management services which included management company selection, operating statement audits, marketing and business plans, revenue strategies, branding strategy, human resource management, and performance review.• Improved existing model for impact study analysis by adapting experiences from field work and client feedback.• Provide pre-development and planning services for four hotel projects in various stages of development.• Perform due diligence for hotel feasibility studies, impact studies, asset management, and general consulting assignments.• Conduct and review internal reports to ensure accuracy and quality by providing feedback and guidance.

• Assist in information search, data collection, and project planning and designation.• Conduct proof reading of the projects to make sure the accuracy of the date, research and reporting.

•Successfully transferred all daily cash, foreign exchange and check remittance. •Was in charge of all the reimbursements in the hotel and conducted bank audit.•Kept a sizable amount of imprest of hotel and led more than 30 cashiers from different divisions.•Was responsible for the audit of the F&B Division to enforce internal control of the hotel.•Made payments in time to ensure all valid early discount and was familiar with SUN system

•Fully engaged in the operation of the front office in a five-star hotel including: check-in and check-out, room assignment, money exchange, and invoicing.•Positively responded to guests’ suggestions, questions, complaints, or comments.•Managed department’s financial data and maintained all master accounts. Interpreted hotel revenue and finance data during daily department line-up. •Led monthly front desk manner and English training.

•Participated in the entirety of the Banquet Department.•Successfully catered special events, was in charge of layout and acted as a liaison between back-of-house staff and guests.