Driving ACA Exchange Business Readiness with Amerihealth Caritas North Carolina.

Position as the point of contact between offshore teams and customers including resolving pain points, including all aspects for delivering the project. Other duties including working with the sales team and IT on creating SOWs from the beginning unto approval by the customer. After SOW approval would support a project from initiation to delivery of the project including creating budgets and timing of projects.

EPM Project Manager.

Oversee all government-mandated marketplace projects for National Healthcare, supporting daily operations for Accumulator Solutions, Enrollment and Billing, Servicing, Production Development Pricing, and Actuary, and Claims Operations teams. Manage a team of project coordinators, technical leads and delivery leads in developing and instituting PMO standards to track financials, establishing and reviewing Key Performance Indicators, and implementing necessary process improvements. Coordinate… Show more Oversee all government-mandated marketplace projects for National Healthcare, supporting daily operations for Accumulator Solutions, Enrollment and Billing, Servicing, Production Development Pricing, and Actuary, and Claims Operations teams. Manage a team of project coordinators, technical leads and delivery leads in developing and instituting PMO standards to track financials, establishing and reviewing Key Performance Indicators, and implementing necessary process improvements. Coordinate efforts with Test Delivery Leads, Developers, Program Managers, Test Leads, and Business Analysts to create schedules, finalize technical designs and specifications, and clarify business rules and requirements for each project. Function as JIRA Coach handling all aspects of Scrum Planning, including story development, establishing project plans, organizing and facilitating Standup meetings, and ensuring Sprint and Implementation Readiness.Key Contribution: Successfully delivered a multitude of high-profile projects and custom solutions that streamlined business functions, improved operations, and increased efficiency. Consistently led and managed elite project and technical teams that effectively developed and implemented improvements to increase productivity and strengthen overall performance metrics. Show less

Operated as primary point of contact between technical teams, and project stakeholders on B2B projects. Led an elite team of technical professionals and cross-functional project teams, ensuring on time completion of project deliverables, while adhering to strict project budgets and quality standards. Scheduled and facilitated planning and status meetings, to finalize proposed changes, address potential risks and identified issues, track and manage project dependencies and update schedules and… Show more Operated as primary point of contact between technical teams, and project stakeholders on B2B projects. Led an elite team of technical professionals and cross-functional project teams, ensuring on time completion of project deliverables, while adhering to strict project budgets and quality standards. Scheduled and facilitated planning and status meetings, to finalize proposed changes, address potential risks and identified issues, track and manage project dependencies and update schedules and overall project timelines to accommodate resource availability. Key Contribution: Successfully managed several correlated projects and governed the development and execution of strategic plans to ensure final solutions aligned with organizational goals and objectives. Show less

Led complex project initiatives from inception to completion for the Deputy Chief Executive Office (DCEO), ensuring on time delivery of quality products while staying on time and on budget. Assembled and managed a highly effective project team to manage project milestones, alleviate potential risks, and confirm quality and validity of final solutions. Organized training on Information and Project Lifecycle Management, and executed product launches and deployment plans.Key… Show more Led complex project initiatives from inception to completion for the Deputy Chief Executive Office (DCEO), ensuring on time delivery of quality products while staying on time and on budget. Assembled and managed a highly effective project team to manage project milestones, alleviate potential risks, and confirm quality and validity of final solutions. Organized training on Information and Project Lifecycle Management, and executed product launches and deployment plans.Key Contributions: Spearheaded and managed the migration from SharePoint 2007 to SharePoint 2010, and handled all related projects including the SharePoint server integration for the DCEO office.  Coordinated with internal business stakeholders to analyze project proposals, identify potential issues and delays, brainstorm and finalize critical paths, and capitalize on available resources.  Directed the Road Infrastructure Management System (RIMS) integration for the Department of Public Services’ Roads Division. Governed the multi-million dollar project which introduced and supported Service Request, GIS Management, Work Orders, Analytics, Legacy System Conversion, and Time and Materials Tracking.  Devised and executed effective test plans to analyze expected versus actual test results in correlation with actionable items.  Developed and implemented the Document and Records Management System countywide and provided ongoing management and maintenance to ensure proper functionality to support overall operations Show less