Roni Mercer Email & Phone Number

Remote

o Creates written processes and procedures to develop a subrogation department for InsurTech startup from the inception of its Car program. o Liaises across teams to ensure development needs of the subrogation team are met and ensure subro team is properly supporting the Car organization.o Drives the end-to-end subrogation recovery process on auto claims.

Atlanta, Georgia, United States

o Handled claims in subrogation by writing contentions to be heard in intercompany arbitration through Arbitration Forums to seek reimbursement for the customer and Allstate. o Reviewed and documented the claim file in NextGen and independently developed an arbitration strategy based on state specific laws and statutes while following the guidelines of.

Vidalia, Georgia, United States

o Oversaw the Middle Eighth Juvenile Court’s Children in Need of Services program efforts and activities by conducting regular meetings, coordinating services and resources with local clerks of court and other law enforcement officials, enforcing and creating court orders, attending juvenile court hearings, addressing case management alerts, responding to.

o Interviewed and investigated Aged, Blind and Disabled applicants for Medicaid/ Food Stamps programs and determined eligibility for use of social programs and agency resources. o Entered renewal data for Medicaid/ Food Stamps programs in Compass, GAMMIS, and SUCCESS software systems ensuring clients have continued access to Medicaid and Medicare.

Greater Savannah Area

o Functioned in the role of case manager by keeping detailed and accurate Individualized Education Plans (IEPs), updating, modifying, and maintaining accurate student records TIENet and Powerschool software programs based on results from frequent student contact, educational data, psychological reports, and interviews with IEP team members.o Maintained own.