Customer Service Representative I
Current• Handle multiple calls and customer interactions that require detailed, scripted information in a concise and efficient manner.• Safely collects data such as, beneficiary names, addresses, date of births, Social Security numbers, and Medicare Numbers for thousands of beneficiaries to help beneficiaries manage accounts.• Proficient in software such as, Microsoft Teams, Microsoft Edge, Skype, Internet Explorer, Amazon Workspaces (AWS), and Microsoft Outlook.