Roni Rae Rivera, Ma, Pmp, Csm, Pmi-Acp, Cspo Email & Phone Number

Chicago, IL, US

Chicago, IL, US

• Led five teams for Phase 2 of integrating The John Marshall Law School’s campus technology systems, finance and procurement systems, financial aid systems, student systems, and advancement systems into UIC’s systems.
• Managed third party vendor relationships, backlogs for 40+ team members, and SOW compliance for the successful and timely delivery of UIC’s disaster recovery project
• Drive all stages of the life cycle of projects that benefit 34,000 students,17,000 employees, and 323,000 alumni, including: accessibility policy, accessibility exception process, accessibility training policy, email.

• Increased revenue and customer satisfaction by delivering completely re-designed, mobile-friendly websites and top-tier hybrid mobile apps, feature updates, and maintenance solutions, which require meticulous planning.
• Responsible for the project schedule, budget and costs, process validation, removing blockers, and obtaining client approval for design prototypes, Statement of Work, User Acceptance Criteria, workflows, and final.
• Reduced time and costs by gaining buy-in, developing detailed work plans based on agreed-upon scope, and communicating any risks or deviations from the plan with project team and stakeholders
• Led project meetings, project status calls with clients, product demos, backlog grooming, retrospectives, and sprint planning meetings
• Managed the support team and provided updates to clients

Chicago, Illinois, US

• Saved time and costs by teaching undergraduate students in an online learning platform
• Reduced delays in access and saved money by designing a curriculum that uses free and open course materials, delivered seamlessly in Sakai and accessible anytime anywhere
• Participated in twelve professional development workshops within a 6-week period to learn four new tools, improve pedagogical techniques, and optimize performance
• Boosted online student engagement by implementing effective online teaching strategies
• Produced content that followed universal instructional design standards
• Graded and provided feedback on quizzes, essays, discussion forum posts, and exams within 24-48 hours

Chicago, Illinois, US

• Increased process efficiencies by collaborating with Senior Project Managers, developers, and team members from different university departments to drive 30+ technology initiatives forward. Projects include the.
• Reduced errors and saved time by accurately executing weekly and bi-weekly file transfers of Lawson benefits and Kronos timecard data for 8,000 employees
• Reduced rework and scope creep and drive efficient and logical decision-making processes by producing analysis, diagrams and documents for Alumni Email, Phone Systems Replacement, PARCS Replacement, and BES DocFinity.
• Reduced the need for one-on-one training consultations and customer support by producing user documentation and training videos for the DocFinity v9 to v10 Conversion, the CAS Academic Council process for course.
• Improved the quality and delivery of the BES team’s bi-weekly status reports for the CIO

Chicago, Illinois, US

• Produced project management documents such as Business Case, Statement of Work, Project Charter, Project Management Plan, Risk Register, Change Log, Status Reports
• Produced business analysis documents such as Stakeholder Analysis, Current State Analysis, Future State Analysis, Functional Requirements Specification, Business Process Flowcharts, Data Model Diagrams, and User.
• Executed project plan updates including task details, dependencies and follow-ups
• Assisted members of the Project Management Office with task management, drafts of communications and training documentation, testing new products, facilitating testing/training sessions, and coordinating efforts among.
• Designed and updated PMO, ECM and Information Security websites

Austin, Texas, US

• Partnered with Austin, TX, counterpart in managing the office and supporting the CEO on calendar, travel, mail, client gifts, expense reports, catering, and general office duties
• Researched and located new office space within budget and satisfied unique business requirements
• Organized customer data in Salesforce and documented process improvements in Central Desktop

Chicago, Illinois, US

• Coached undergraduate team for Business Ethics competition
• Organized logistics and wrote marketing materials for conferences, panel discussions, and lectures

Chicago, IL, US

• Managed vendors, RSVPs, and logistics for law school alumni fundraising events
• Ensured accuracy of information entered in Raiser’s Edge and alumni website

San Francisco, CA, US

• Led discussion groups, graded exams, consulted with students individually, and guided them to a deeper understanding of course material through active questioning

Ph.D. (Abd), Philosophy

Master Of Arts, Philosophy

Bachelor Of Arts, Philosophy