Routing Coordinator
CurrentResponsible for ensuring a positive customer experience by ensuring correctness of customer orders.Responsible for reviewing, analyzing and prioritizing all shipping points.Responsible for routing/printing all deliveries, in a timely and efficient manner.Responsible for creating groups within SAP for eventual wave release to the appropriate order fulfillment process (i.e. pick & pack, discrete pick, strategic bulk execution).Responsible for creating Wave Pick tickets for multiple deliveries.Key contact between Sales, Customer Service, Order Management and Distribution Center.Interacts with end customer and Traffic Departments.Responsible for the on line routing for various Key Account (i.e. Strategic) customers and adhering to their specific requirements and shipping windows.Responsible for scheduling LTL shipments and interacts directly with the carriers drivers.Responsible for post good issuing (PGI) all orders as related to company polices.Ability to process back orders, re print orders, look up material on hand, look up delivery status, look up deliveries by order number, track deliveries on shipping floor, change ship via code, look up manifest data, along with all other associated SAP functions.Responsible for executing, reviewing and maintaining open order report on a daily basis.Communicates daily with Supervisors on open issues.Ensure all customer routing guides are up to date and current.Expedite critical shipments as required.Communicates changes in shipping procedures including routing guide changes.Provide information and support to the sales department. Coordinate daily rush priorities.Help identify, initiate and implement continual process improvement activities designed to optimize process efficiency and reduce cost.Responsible for creating and filing bills of ladings for shipments.
