• Assist in preparing and filing federal tax returns for individuals & corporations• Analyze and review invoices, prepare bank reconciliations, and record related journal entries to ensure accurate financial reporting• Improve efficiency by 20% by leveraging Lacerte for inputting financial data and preparing tax returns

• Sort over 500 books and maintain accurate records for book location to ensure easy access for library patrons• Respond to verbal inquiries with clear communication to build positive relationships and enhance patron satisfaction• Streamline supervisor workflows by 25% by using Gimlet to accurately respond to written inquiries

• Created a positive dorm community for 50+ freshmen by organizing and holding regular meetings and social events• Ensured a safe community by enforcing campus living policies, often resolving conflicts

• Monitored residents and visitors entering/exiting the dorm and responded promptly to inquiries• Managed checkout process for 50+ pieces of equipment