I have leadership and administration experience in audits, product revision, implementation, training and support. I excel in cradle to grave business process life cycles. I devise new approaches to problems. I have strong experience supporting complex applications and building bridges between the end-user and development. I solve problems where no instruction exists.My strengths are my organizational, prioritization and process management skills. I have excellent references to collaborate with diverse and remote cross-functional teams. I have built solid and professional relationships. My verbal and written communication skills are superb.I have extensive experience in creating and maintaining status and information flow for large data sets.A perfect workday:* Evaluate, then research and brainstorm with support staff team to provide a timely resolution* Lunch!* Develop and champion an implementation fix, evaluate trade offs for product development* Snack!* Thoughtfully document the solution, requirement, or functional spec in a knowledge base. Create a presentation.Strengths: Cross-functional Team Leadership, Testing, Direct Sales, Customer Service, CRM, Product Launch, Software Documentation, Product Demonstration, Software Engineering, Employee Training, Engineering, Collaborative Problem Solving, Innovative Problem Solver, Organization Skills, Daily Operations, Technical Liaison, Product Management, Management, Documentation, Project Management, Technical Trainer, Business Development, Administration, Training & Development, Regulatory Affairs, Government Auditing, Technical SupportTechnical Skills:MS Office, MS Project, Acrobat, Process Director, C, HTML, ECO, CAR, Communication tools, Project Manager, JIRA
Listed skills include Testing, Cross Functional Team Leadership, Direct Sales, Customer Service, and 28 others.