I am pleased to announce that True-Care Restoration has launched operations in their new location, and is now capable of providing 24/7 emergency property restoration services to Insurance Industry clients within the Durham Region, Kawartha Lakes and Eastern Toronto areas.Our 6200 square foot facility is comprised of 2000 square feet dedicated to content cleaning and processing, 3000 square feet of heated and secure content storage, and 1200 square feet of office and administration space. We utilize the complete “Fireline” processing system which provides us the ability to consistently provide superior cleaning quality, faster turnaround, more in-house services and accurate documentation in the most efficient and cost-effective manner, resulting in lower claim costs and a higher restorability rate.We recognize that timely and detailed communication is not just important, it is absolutely necessary. From our initial response to a claim through to final completion, we utilize the latest technology to accomplish this. Our staff is provided with the means to digitally prepare detailed reports, capture signatures, record drying progress and document critical stages throughout the entire restoration process. These reports can be completed and e-mailed to all interested parties directly from the loss location.We believe that by building relationships and understanding the needs of our clients, we will be better able to provide the highest quality of service each and every time. At every level, all interactions with True-Care Restoration will be guided by principles. These principles include: honesty, trust, fairness, respect, integrity and responsibility.Please don’t hesitate to contact us at 1-855-806-CARE (2273) for further information or assistance with any property damage claim requirement you may have.True-Care… Every Step of the Way !