Ron Jack Email & Phone Number

Dunedin, New Zealand

I specialise in; IT consultancy, design and implementation, procurement and auditing, whilst building and sustaining customer satisfaction. Responsibilities include:- Developing relationships that provide long-term value both to Ricoh and the customer.- Gaining a thorough understanding of clients’ short, medium and long term requirements and developing plans that support the achievement of strategic goals. - Managing service excellence, including cost-efficiency, across all… Show more I specialise in; IT consultancy, design and implementation, procurement and auditing, whilst building and sustaining customer satisfaction. Responsibilities include:- Developing relationships that provide long-term value both to Ricoh and the customer.- Gaining a thorough understanding of clients’ short, medium and long term requirements and developing plans that support the achievement of strategic goals. - Managing service excellence, including cost-efficiency, across all business processes in conjunction with ITS service delivery, technical consultants and preferred third parties.- Managing people and resources in order to ensure both service excellence and client profitability- Providing managed IT Support to ensure that clients’ IT infrastructure remains operational 24/7.Ricoh New Zealand helps organisations through:* Ricoh IT Services take care of all the hassles around IT, so that customers can focus on their jobs. We provide a truly fixed price managed service to monitor, maintain and fix servers, network and end-user systems. * Ricoh Business Solutions transform paper-intensive processes into efficient digital workflows; leading to increased productivity and decreased errors. * Ricoh’s award winning printers and scan/print/copy/fax multifunctional devices save staff time with their ease-of-use and automated toner ordering. Their environmental credentials reduce our customers’ offices carbon footprints.* Ricoh production printers deliver outstanding reliability, image quality and media versatility. Show less

Education record

Nzce, Electronics And Computers