Supported newly hired role of President, Digital and Online, as well as serving as leader of newly-formed Business Intelligence Center of Excellence. Represented organization’s user community in setting direction of business intelligence and data warehousing, including prioritizing projects, vetting end-user tools, and driving consistency across organization. Accepted expanded responsibility, including providing FP&A support for commercial leaders.• Initiated monthly cadence for reviewing online profitability, driving EBIT rate improvement of 200 basis points in two years.• Served as key contributor in support of sales efforts to acquire distribution contracts with key Internet resellers, winning contracts with most key resellers, including Amazon.com, Samsclub.com, Walmart.com, Costco.com, Wayfair.com, Target.com, Homedepot.com, Grainger.com, and eBay.com, and achieving 2015 revenue in excess of $600,000,000.• Identified significant drop in profitability at one of largest online e-tail customers, caused by significant decline in average order value, and worked along with sales team and customer to determine root-causes and implement series of corrective actions, resulting in profit improvement in excess of $4,000,000 annually.• Led financial due-diligence efforts related to acquisition of CPO Commerce, providing ongoing finance support to new business post-acquisition. • Contributed as primary finance representative during RFP for Office Depot business, winning contract worth $200,000,000.

Developed ABC model and introduced ABC concepts and fact-based decision-making to organization. Created successful business case to support acquiring Acorn Systems ABC profit management software solution, based on success of homegrown model. Led implementation of Acorn ABC, eight-month cross-functional project, with engagement from more than 100 associates across organization, supporting company’s two largest business units and $5,000,000,000 in revenue and more than 1 billion transactions annually. Drove acceptance of ABC model and its value for decision-making throughout commercial functional areas of organization. • Provided finance support for Senior Vice President’s leaders of sales channels and category teams.• Provided insights into item and category profitability, especially where profitability varies between suppliers of like product.• Identified minimum of $2,000,000 annually in cost and margin improvement opportunities. • Completed analysis related to annual renewal of more than 400 custom customer contracts with largest key customers and buying groups, with total sales in excess of $3,000,000,000.• Advised on warehouse efficiency analysis, decisions to open or close distribution centers, and decisions to source private- label products overseas or domestically.• Completed financial analysis and due diligence support for merger and acquisition efforts, accounting for more than $500,000,000 of incremental revenue.• Led financial modeling and related negotiation efforts during 2012 RFP for Staples business, winning profitable contract worth more than $400,000,000. • Selected as one of two associates in the entire company to receive highest possible performance rating in 2010.

Oversaw all aspects of day-to-day activities of business unit. Assisted sales team with sales calls, preparing RFPs, and service fee quotes. Interfaced with client management at all levels during contract negotiations. Managed requirements-gathering process and served as liaison between client and The Order People project teams during integration process. Led client care team responsible for post-integration problem resolution and service fee billing, including interfacing with warehouse in Memphis to ensure clients' products and services were handled with quality and care. Collaborated with third-party ad agency to develop marketing programs, as well as source and qualify prospects.

Oversaw End-User Computing Data Warehouse Support Group. Led team of application developers providing support for customer-facing systems, including billing, returns and credits, customer database, and EDI. Provided IT support to Marketing Department and USSCO.com. Directed team providing customer integration support to e-Nited business unit. Managed several major projects, including Associated Stationers’ merger integration. Held overall project management responsibility for Canadian operations systems integration. Delivered ability to run newly-acquired $100,000,000 Canadian operations on company platform. Introduced data warehousing concepts to organization in 1994.

Oversaw two groups, one providing PC hardware and software support, and another supporting data warehouse development, reporting, and analysis. Led project team evaluating new reporting tools and ultimately selected and brought in FOCUS to replace obsolete program.