Ron Kaufman Email & Phone Number

Singapore, Sg

I've helped these organizations transform their cultures: 𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞 𝐀𝐢𝐫𝐥𝐢𝐧𝐞𝐬, 𝐂𝐡𝐚𝐧𝐠𝐢 𝐀𝐢𝐫𝐩𝐨𝐫𝐭 𝐆𝐫𝐨𝐮𝐩, 𝐌𝐚𝐫𝐢𝐧𝐚 𝐁𝐚𝐲 𝐒𝐚𝐧𝐝𝐬, 𝐍𝐨𝐤𝐢𝐚 𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐬, 𝐋𝐔𝐗* 𝐑𝐞𝐬𝐨𝐫𝐭𝐬, 𝐗𝐞𝐫𝐨𝐱, 𝐂𝐢𝐬𝐜𝐨 𝐒𝐲𝐬𝐭𝐞𝐦𝐬, 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭, 𝐍𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐢𝐭𝐲 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥 (𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞), 𝐓𝐡𝐞 𝐑𝐞𝐩𝐮𝐛𝐥𝐢𝐜 𝐨𝐟 𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞, 𝐂𝐨𝐜𝐚-𝐂𝐨𝐥𝐚, 𝐚𝐧𝐝 𝐦𝐚𝐧𝐲 𝐦𝐨𝐫𝐞.Let's connect! DM me here on LinkedIn or send an email to Enquiry@RonKaufman.comwww.RonKaufman.com

Singapore, Sg

I've delivered keynotes at these organizations: 𝐆𝐨𝐨𝐠𝐥𝐞, 𝐏𝐟𝐢𝐳𝐞𝐫, 𝐒𝐨𝐧𝐲, 𝐅𝐞𝐝𝐄𝐱, 𝐓𝐨𝐲𝐨𝐭𝐚, 𝐇𝐒𝐁𝐂, 𝐇𝐚𝐫𝐯𝐚𝐫𝐝 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐒𝐜𝐡𝐨𝐨𝐥, 𝐒𝐭𝐚𝐫𝐛𝐮𝐜𝐤𝐬, 𝐕𝐢𝐬𝐚, 𝐒𝐡𝐞𝐫𝐚𝐭𝐨𝐧, 𝐀𝐈𝐆, 𝟑𝐌, 𝐒𝐭𝐚𝐫𝐛𝐮𝐜𝐤𝐬, 𝐏𝐚𝐲𝐩𝐚𝐥, 𝐚𝐧𝐝 𝐦𝐚𝐧𝐲 𝐦𝐨𝐫𝐞.Connect with me here on LinkedIn or by email at Enquiry@RonKaufman.com.www.RonKaufman.com/speaking

Singapore, Sg

Service Quality Centre was created as a joint venture between Singapore Airlines and the Government of Singapore to raise customer service standards, improve customer experience and build a superior service culture throughout the country. Originally a member of the international customer service training curriculum design team, I served as Project Manager providing instructional design and industry customization for hundreds of companies and government agencies. I was the original Master Trainer providing training and certification services to Certified Course Leaders in the national "Service Quality Training Program", including residential customer service boot camp programs and in-class workshop sessions. As Director of Customized Service Training at the Service Quality Center, I developed and delivered service team-building programs for global clients and government agencies, including: Airlines (Singapore Airlines, Emirates Airlines), Banking (Citibank, UBS, Standard Chartered Banks), Government (USA, Singapore, Dubai), Insurance (Prudential, AXA, AIA), Real Estate (ERA), Telecommunications (Nokia Siemens Networks), Associations (Young Presidents Organization), Business Services (Accenture, Shell, Xerox), Healthcare (Johnson & Johnson, Unilever), Logistics (DHL, Federal Express), Retail (Hermes, Levis, Prada), Automotive (BMW, GM, Rolls Royce), Credit Card Services (American Express, Mastercard, Visa), Food & Beverage (Haagen Dazs, McDonalds, Starbucks), Hospitality (One&Only, LUX*, Dorchester, Raffles Hotel), Manufacturing (Canon, Motorola), Technology (Cisco, Dell, Hewlett-Packard, IBM, Intel, Microsoft, SAP)

Many of us have a formative experience with sports as teens, where our character and aspirations are profoundly shaped by a coach and teammates. Mine was with Ultimate Frisbee, first at Staples High School in Connecticut, then as founding team co-captain at Brown University, and then as founder of a global tournament, tour, and festival production company, Disc Covering the World. I learned the power of positive teamwork as our team competed and enjoyed the game with others. Despite my small physical stature, Ultimate and other flying disc sports offered me an opportunity to lead. I learned that, despite our culture, language, gender, race, or nation of birth, if you give people enough encouragement and opportunity, and they will rise to the occasion and make magnificent contributions to others.As Ultimate Frisbee grew in popularity, I worked with many community leaders, spoke to thousands of delighted fans, and served as the Master of Ceremonies at international and national events. As the sport grew and small groups of people became thousands, I recognized how the Spirit of Service and the Spirit of the Game are one and the same. My passion for people and travel took me further, to organize tours and events in Europe, China, and the Soviet Union, using play as a language for exploration and mutual appreciation. As I look back at the work I have done with organizations and corporations across the years, I trace my calling to help others achieve excellence in service to my many years bringing people together through sports and citizen diplomacy. Whether you are leading a team, focusing a department, building the culture of an organization, or contributing to the future of our civilization, guiding any group toward constructive purpose is a sacred responsibility, and the most essential form of service. In 2014, I was inducted into the Ultimate Hall of Fame for my role in taking the sport of Ultimate to Brown University, and then around the world.

Education record

French Language

Ba, International Political History

Bachelor Of Arts With Honors, International History

High School Diploma