Ron Kaufman Email and Phone Number
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Ron Kaufman personal email
๐ฅ The service crisis is here! Customers and employees expect more from us than ever beforeโฆโฆand if they donโt get what they want โ theyโll take their loyalty & their money elsewhere!The worst part? VERY FEW organizations today are able to deliver consistently exceptional service that meets these higher expectationsโฆAnd they fail to deliver service that contributes to the well-being of -- their customers,-- their teams, and-- the communities in which they operate.We live in a fast-changing, hyper-competitive, interconnected world. If your organization canโt provide excellent service, then you wonโt be able to grow and compete with other brands!Your customer churn and employee turnover can skyrocket quickly. Your brand reputation tanks. And suddenly youโre locked into a downward spiral of rising costs, lost market share, and falling profits.๐ Thatโs WHY I help leaders and organizations engineer self-sustaining cultures of Service Excellence.A winning service culture allows you to:โ๏ธAttract loyal customers,โ๏ธRetain motivated employees, andโ๏ธSet your organization on an upward trajectory.๐ง๐ต๐ฒ ๐ฅ๐ฒ๐๐๐น๐:- Rising profits, increased efficiency, and a shining brand reputation.When each person in an organization knows how to serve by providing value to others - everyone benefits.The whole WORLD benefits!๐๐ผ๐ ๐ถ๐ ๐๐ผ๐ฟ๐ธ๐:-customized presentations, and programs-keynote addresses-leadership programs-online trainings and service education for your team-consulting and coachingIโve been voted the #1 Global Guru in Customer Service/Customer Experience for 5 years runningโฆ and my Uplifting Service training program won #1 Training For 2022.โ ๐๐ฒ๐ฟ๐ฒ ๐ฎ๐ฟ๐ฒ ๐๐ผ๐บ๐ฒ ๐ผ๐ณ ๐บ๐ ๐ต๐ฎ๐ฝ๐ฝ๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐:Singapore Airlines, Changi Airport, Nokia, Cisco, Marina Bay Sands, LUX* Resorts, Xerox, Microsoft, Coca-Cola, BNP Paribas, HP, and many others.๐โ๐๐ฒ ๐ฏ๐ฒ๐ฒ๐ป ๐ณ๐ฒ๐ฎ๐๐๐ฟ๐ฒ๐ฑ ๐ถ๐ป:Harvard Business Review, New York Times, Wall Street Journal and many other media outlets.๐โ๐๐ฒ ๐ด๐ถ๐๐ฒ๐ป ๐ธ๐ฒ๐๐ป๐ผ๐๐ฒ ๐๐ฝ๐ฒ๐ฒ๐ฐ๐ต๐ฒ๐ ๐ฎ๐:Google, Sony, Fedex, Toyota, HSBC, Harvard Business School, Starbucks, Visa, Sheraton, AIG, 3M, Paypal, and many more.Also, Iโm the author of the New York Times bestseller, โUplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet.โ๐๐ผ๐ ๐๐ผ ๐ฐ๐ผ๐ป๐ป๐ฒ๐ฐ๐ with me:-send me a DM here on LinkedInor-email me at Ron@RonKaufman.comhttps://www.ronkaufman.com/
Uplifting Service - Ron Kaufman
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Chief Executive OfficerUplifting Service - Ron Kaufman Jan 1994 - PresentSingapore, SgI've helped these organizations transform their cultures: ๐๐ข๐ง๐ ๐๐ฉ๐จ๐ซ๐ ๐๐ข๐ซ๐ฅ๐ข๐ง๐๐ฌ, ๐๐ก๐๐ง๐ ๐ข ๐๐ข๐ซ๐ฉ๐จ๐ซ๐ญ ๐๐ซ๐จ๐ฎ๐ฉ, ๐๐๐ซ๐ข๐ง๐ ๐๐๐ฒ ๐๐๐ง๐๐ฌ, ๐๐จ๐ค๐ข๐ ๐๐๐ญ๐ฐ๐จ๐ซ๐ค๐ฌ, ๐๐๐* ๐๐๐ฌ๐จ๐ซ๐ญ๐ฌ, ๐๐๐ซ๐จ๐ฑ, ๐๐ข๐ฌ๐๐จ ๐๐ฒ๐ฌ๐ญ๐๐ฆ๐ฌ, ๐๐ข๐๐ซ๐จ๐ฌ๐จ๐๐ญ, ๐๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐ง๐ข๐ฏ๐๐ซ๐ฌ๐ข๐ญ๐ฒ ๐๐จ๐ฌ๐ฉ๐ข๐ญ๐๐ฅ (๐๐ข๐ง๐ ๐๐ฉ๐จ๐ซ๐), ๐๐ก๐ ๐๐๐ฉ๐ฎ๐๐ฅ๐ข๐ ๐จ๐ ๐๐ข๐ง๐ ๐๐ฉ๐จ๐ซ๐, ๐๐จ๐๐-๐๐จ๐ฅ๐, ๐๐ง๐ ๐ฆ๐๐ง๐ฒ ๐ฆ๐จ๐ซ๐.Let's connect! DM me here on LinkedIn or send an email to Enquiry@RonKaufman.comwww.RonKaufman.com
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Keynote SpeakerUplifting Service - Ron Kaufman Jul 1990 - PresentSingapore, SgI've delivered keynotes at these organizations: ๐๐จ๐จ๐ ๐ฅ๐, ๐๐๐ข๐ณ๐๐ซ, ๐๐จ๐ง๐ฒ, ๐ ๐๐๐๐ฑ, ๐๐จ๐ฒ๐จ๐ญ๐, ๐๐๐๐, ๐๐๐ซ๐ฏ๐๐ซ๐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐๐ก๐จ๐จ๐ฅ, ๐๐ญ๐๐ซ๐๐ฎ๐๐ค๐ฌ, ๐๐ข๐ฌ๐, ๐๐ก๐๐ซ๐๐ญ๐จ๐ง, ๐๐๐, ๐๐, ๐๐ญ๐๐ซ๐๐ฎ๐๐ค๐ฌ, ๐๐๐ฒ๐ฉ๐๐ฅ, ๐๐ง๐ ๐ฆ๐๐ง๐ฒ ๐ฆ๐จ๐ซ๐.Connect with me here on LinkedIn or by email at Enquiry@RonKaufman.com.www.RonKaufman.com/speaking
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Director Of Customised Service TrainingService Quality Centre Jul 1990 - May 1993Singapore, SgService Quality Centre was created as a joint venture between Singapore Airlines and the Government of Singapore to raise customer service standards, improve customer experience and build a superior service culture throughout the country. Originally a member of the international customer service training curriculum design team, I served as Project Manager providing instructional design and industry customization for hundreds of companies and government agencies. I was the original Master Trainer providing training and certification services to Certified Course Leaders in the national "Service Quality Training Program", including residential customer service boot camp programs and in-class workshop sessions. As Director of Customized Service Training at the Service Quality Center, I developed and delivered service team-building programs for global clients and government agencies, including: Airlines (Singapore Airlines, Emirates Airlines), Banking (Citibank, UBS, Standard Chartered Banks), Government (USA, Singapore, Dubai), Insurance (Prudential, AXA, AIA), Real Estate (ERA), Telecommunications (Nokia Siemens Networks), Associations (Young Presidents Organization), Business Services (Accenture, Shell, Xerox), Healthcare (Johnson & Johnson, Unilever), Logistics (DHL, Federal Express), Retail (Hermes, Levis, Prada), Automotive (BMW, GM, Rolls Royce), Credit Card Services (American Express, Mastercard, Visa), Food & Beverage (Haagen Dazs, McDonalds, Starbucks), Hospitality (One&Only, LUX*, Dorchester, Raffles Hotel), Manufacturing (Canon, Motorola), Technology (Cisco, Dell, Hewlett-Packard, IBM, Intel, Microsoft, SAP) -
FounderDiscovering The World Jan 1976 - Mar 1985Many of us have a formative experience with sports as teens, where our character and aspirations are profoundly shaped by a coach and teammates. Mine was with Ultimate Frisbee, first at Staples High School in Connecticut, then as founding team co-captain at Brown University, and then as founder of a global tournament, tour, and festival production company, Disc Covering the World. I learned the power of positive teamwork as our team competed and enjoyed the game with others. Despite my small physical stature, Ultimate and other flying disc sports offered me an opportunity to lead. I learned that, despite our culture, language, gender, race, or nation of birth, if you give people enough encouragement and opportunity, and they will rise to the occasion and make magnificent contributions to others.As Ultimate Frisbee grew in popularity, I worked with many community leaders, spoke to thousands of delighted fans, and served as the Master of Ceremonies at international and national events. As the sport grew and small groups of people became thousands, I recognized how the Spirit of Service and the Spirit of the Game are one and the same. My passion for people and travel took me further, to organize tours and events in Europe, China, and the Soviet Union, using play as a language for exploration and mutual appreciation. As I look back at the work I have done with organizations and corporations across the years, I trace my calling to help others achieve excellence in service to my many years bringing people together through sports and citizen diplomacy. Whether you are leading a team, focusing a department, building the culture of an organization, or contributing to the future of our civilization, guiding any group toward constructive purpose is a sacred responsibility, and the most essential form of service. In 2014, I was inducted into the Ultimate Hall of Fame for my role in taking the sport of Ultimate to Brown University, and then around the world.
Ron Kaufman Skills
Ron Kaufman Education Details
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Ontological Design Course -
Vanderbilt In FranceFrench Language
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Brown UniversityInternational Political History
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Institute Of European StudiesInternational History
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Staples High SchoolHigh School Diploma
Frequently Asked Questions about Ron Kaufman
What company does Ron Kaufman work for?
Ron Kaufman works for Uplifting Service - Ron Kaufman
What is Ron Kaufman's role at the current company?
Ron Kaufman's current role is ๐ Helping Leaders & Organizations Build Winning Service Cultures | CEO at Uplifting Service | Keynote Speaker | NYT Bestselling Author | Worldโs #1 Customer Experience Guru 2018-2024.
What is Ron Kaufman's email address?
Ron Kaufman's email address is ro****@****ice.com
What schools did Ron Kaufman attend?
Ron Kaufman attended Ontological Design Course, Vanderbilt In France, Brown University, Institute Of European Studies, Staples High School.
What are some of Ron Kaufman's interests?
Ron Kaufman has interest in Enterprise Singapore, Bean For Life, Kohl And Partner, Marketers Club With Paul Mccarthy, Burklyn, Jeff Walker's Product Launch Formula, Octara, Community, Discmania Shop, Resorts World Sentosa.
What skills is Ron Kaufman known for?
Ron Kaufman has skills like Management Consulting, Customer Experience, Public Speaking, Leadership Development, Customer Service, Customer Satisfaction, Organizational Development, Instructional Design, Customer Retention, Employee Engagement, Customer Service Training, Strategic Partnerships.
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