Ron Kelly Email & Phone Number

Beverly Hills, California, Us

Salt Lake City, Ut, Us

• Directed various supply chain teams overseeing fulfillment, global transportation network management, and vendor relationships while executing “customer first” initiatives to enhance delivery and service experience.• Reported to the President/CEO, leading Operations while also directing Finance, Fulfillment Center Operations, Program/Product Management for Supply Chain, Transportation, Customer Service, Order Management, Operational Analytics, and Facilities. • Led a new strategic venture, introducing fulfillment services to the extensive vendor network and leveraging vendor-owned inventory to expedite company expansion and enhance fulfilment.• Spearheaded fulfillment and network optimization efforts, overseeing 3 domestic fulfillment centers and a third facility in Shenzhen, China, with a collective employee base of ~1K.• Enhanced key metrics while reducing FTEs via improved tools and process enhancements, resulting in lower customer churn, increased retention rates, and improved NPS.

Chicago, Il, Us

• Provided strategic leadership to a team of ~50 individuals, overseeing aspects such as e-commerce fulfillment and operations, vendor management, operational analytics, and project management.• Led key portfolios, including Fulfillment Operations, Supply Chain and Transportation, Merchandise Planning and Placement, Content Support, Drop Ship Channel, Vendor Management, Fulfilled by Sears Business, and the Shop Your Way MAX program.• Managed the day-to-day operational portfolio, with accountability for P&L, driving process improvements, and achieving results while scaling operations to meet YoY growth demands ranging from 30% to 40%.

Deerfield, Il, Us

• Led a contact center and e-commerce operations with a team of 200+ individuals, overseeing logistics and ensuring a seamless delivery experience for customers. • Led the Pharmacy business with P&L responsibility and directed the Partnership Management team (3PL) servicing 2 prominent public companies.• Reported directly to the Chairman and CEO and served as a member of the executive team that facilitated the sale of drugstore.com to Walgreens Co.• Developed division-specific content for Board presentations and represented Operations in meetings while negotiating the sale of the existing Pharmacy Business.• Oversaw successful negotiations with a third-party logistics provider (3PL) for the management of West Coast fulfillment operations.

Bellevue, Washington, Us

• Led a contact center and e-commerce operations with a team of 200+ individuals, overseeing logistics and ensuring a seamless delivery experience for customers. • Led the Pharmacy business with P&L responsibility and directed the Partnership Management team (3PL) servicing 2 prominent public companies.• Reported directly to the Chairman and CEO and served as a member of the executive team that facilitated the sale of drugstore.com to Walgreens Co.• Developed division-specific content for Board presentations and represented Operations in meetings while negotiating the sale of the existing Pharmacy Business.• Oversaw successful negotiations with a third-party logistics provider (3PL) for the management of West Coast fulfillment operations.

Bellevue, Washington, Us

Responsible for the drugstore.com Merchandising team with a select technology group focused on driving improved user and customer experience through enhanced features and functionality. Executions included loyalty programs, shipping programs, and auto-delivery amongst other industry leading innovations.

Bellevue, Washington, Us

Various positions and responsibilities with high energy, high growth start up company in ecommerce. Roles included Senior Financial Analyst and Director of Procurement and expanded roles in operations.Sr. Financial Analyst responsibilities included performing business and financial analysis and reporting to the Sr. Executive Team.As Director of Procurement was responsible for a team of ~25 and an inventory budget of over ~$30 million. Successfully accelerated inventory turns while significantly reducing out of stock rates.

Worldwide, Oo

Accounting & Advisory Services with focus on large publicly held companies such as Starbucks.Managed all aspects of the audit engagement including supervision of the audit team, researching of complex issues, communication with client senior executives, and issuance of financial reports. Assisted clients with initial public offerings, due diligence procedures, and other SEC filings and reporting requirements.