Ron Klausing Email & Phone Number

Prince George, British Columbia, Canada

Excited to focus on the field of Health Information and Access/Privacy Management!

Working Remote From Richmond, Bc

Manage Physician On-Call Scheduling project.Continue other project work to improve patient care through business technology solutions.Strengthened IMIT oversight for new fiscal year major capital projects. Introduced basic structure and awareness to enhance IMIT process for Privacy assessments.

Prince George, Bc

Aided maturation of the project delivery process.Completed environmental scan for Clinical Data interoperability project.Rescued a Trauma Care Dashboard project. Revitalized and completed Secure Texting project.Grounded conceptual Clinical Data Repository project.Revitalized Physician On-Call Scheduling project.

Prince George, Bc

Assist in Hospice House on evening shift duties.Co-facilitate 10 week Broken Circle support group.

Kamloops, Bc

Prepare students to pass the Project Management Institute (PMI) Project Management Professional (PMP) certification exam by teaching the training curriculum of The Knowledge Academy augmented with personal real-life examples.

Cambodia, Canada

Foreign Lecturer for a second year university class of over 30 young adult Cambodian students.Gained international perspective on Cambodian culture and socioeconomic uniqueness.Coached others around effective personal decision making and purposeful living.

Calgary, Canada Area

Strengthened the foundation of people, process & technology to create future BI services.Developed roadmap and action plan to bypass roadblocks and move forward on BI improvements.Re-energized BI team members and enrolled them into the action plan and technology roadmap.

Calgary, Canada Area

Lead, mentored and empowered a team of 50+ IT Enterprise Infrastructure professionals.Supported teams to identify and implement solutions to shift activity from reactive to proactive.Increased stability and robustness of infrastructure services.Established key relationships with vendors to maintain strong partnerships.Managed Enterprise Infrastructure budget process and ensured alignment with strategic direction.Increased team bench strength by creating an environment where people felt enabled and supported.Guiding principles • A specific focus on the Customer• Operational excellence• Right people in the right roles• Effective Financial management • Relationships • Flexibility to adopt and support new business priorities

Calgary, Canada Area

Lead team of 30+ professionals providing operational IT Infrastructure service to all Shaw business units.Increased business agility through industry leading virtualization rates.Reduced service impacting incidents quarter over quarter by continuous focus on root cause resolution.Encouraged adoption of tools to manage environments versus individual systems.Co-presented Customer keynote speech at 2009 Calgary & Edmonton VMware conference.

Calgary, Canada Area

Delivered IT Infrastructure projects in the areas of infrastructure upgrade and call center expansion.

Calgary, Canada Area

Delivered IT Infrastructure projects related to bill processing and data center moves.

Provide PMI Project Management Professional (PMP) project management services.

Lead, motivated and managed technical teams through full System Development Life Cycle (SDLC).Supported finance, manufacturing, inventory and logistics business units.Lead North American IS Management through design and implementation of a standardized SDLC.Managed daily operations (Help desk, incidents, etc) for the Baan ERP, Oracle Data Warehouse, Engineering (AutoCAD, Pro-Engineer) and Web (IIS, Portal) development & support teams.Delivered 9 major Order Management and Distribution ERP system integration projects.Implemented priority response Help Desk process, providing effective resolution to operational issues; 77% of issues resolved within 1 business day, 91% resolved within 5 business days.Recovered and re-energized critical ERP infrastructure move project.As Technical Project Manager, delivered multiple IS projects (new implementations, system integration, system & application upgrades) of moderate to large scope on budget and on schedule.

Lead and managed Technical teams through full system development lifecycle.Supported finance, manufacturing, inventory and logistics business units.Developed Technical team vision, strategy and procedures to strengthen Customer Service processes.Implemented Oracle Internet Application Server (iAS), and Oracle Internet Developer Suite (iDS).Implemented Baan ERP system & infrastructure with effective procedures & policies.Lead the Request for Proposal (RFP) & negotiation process for BAAN ERP system hardware.Managed Baan ERP system hardware, software and consulting services budget of $1.7M.Reduced overall downtime through effective procedures & policies.Lead design, development and implementation of Data Warehouse for Sales Orders and Customers.Conducted extensive performance tuning on Applications and Infrastructure supporting in-house systems.Improved quality and reduced cost through demonstrated understanding of business unit's process and data.Demonstrated hands-on ability ability to develop and implement quality software.