Senior Desktop Support Analyst
Current
Sep 2022 - Present
AeroLeads people directory · profile
Ron Lipscomb Email & Phone Number
Senior Desktop Support Analyst
at
Ball Aerospace
6 phones found
area 720, 301, and 859
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Desktop Support Analyst
Location
Golden, Colorado, United States
Who is Ron Lipscomb? Overview
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Quick answer
Ron Lipscomb is listed as Senior Desktop Support Analyst at Ball Aerospace, based in Golden, Colorado, United States. AeroLeads shows phone signal with area code 720, 301, 859 and a matched LinkedIn profile for Ron Lipscomb.
Ron Lipscomb previously worked as Help Desk Support Specialist at National Jewish Health and Senior Help Desk Analyst - ITIL Certified at New West Physicians. Ron Lipscomb holds Bachelor Of Applied Science (Basc), Computer And Information Systems Security/Information Assurance from University Of Phoenix.
Company email context
Email format at Ball Aerospace
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Ball Aerospace
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Profile bio
About Ron Lipscomb
Experienced Operational Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Domain Name System (DNS), BMC Remedy, Data Center, Software Documentation, and Troubleshooting. Strong operations professional with a Bachelor of Applied Science (BASc) focused in Computer and Information Systems Security/Information Assurance from University of Phoenix.
Current workplace
Ron Lipscomb's current company
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18 roles · 32 years
Ron Lipscomb work experience
A career timeline built from the work history available for this profile.
Help Desk Support Specialist
Apr 2022 - Oct 2022
Senior Help Desk Analyst - Itil Certified
● Migrated Desktops, Laptops from Windows 7 to Windows 10 Enterprise Edition● Utilized Microsoft Azure● Utilized Active Directory● Utilized Citrix Active Directory & Citrix Workspace● Provisioned New Hires using Absolute/Compu-trace● Supported Allscripts EHR, Allscripts PM & Allscripts Scan● Desktop support HP EliteBooks G3 thru G8s and HP Elitebook desktops G5● Programmed Mitel phones for our local clinics● Patched network cables for desktop/laptop connectivity to Company domain● Reset passwords and unlock accounts for AD for Windows and Citrix AD accounts● Lead for Remote scan support● Supported Allscripts EHR TouchWorks, and Allscripts PM & TouchWorks Scan● Outlook O365 installs and troubleshooting● Citrix Receiver troubleshooting● Utilizing ZenDesk Trouble ticketing tool● Mitel phone support● Cisco Finesse & Jabber phone support● Utilized Lan Sweeper
Aug 2019 - May 2022
Technical Support Specialist
Sep 2018 - Aug 2019
Distributed Ops
Apr 2018 - Sep 2018
Technical Specialist
Technical Support of suvaillance equipment via remote support using Linux redhat
Jan 2018 - Apr 2018
Mainframe Operations Monitoring
Sep 2017 - Dec 2017
Service Desk Analyst
Tier I support for KubotaSupported Sev 1 and Sev 2 issues for multiple accountsPhone support for customers and using sametime
Sep 2017 - Dec 2017
Critical Situation Manager
Jun 2017 - Aug 2017
Mar 2015 - Oct 2016
Resident Engineer
British Telecom Americas
Jun 2014 - Mar 2015
Computer Operator
• My responsibilities as a Broadridge Aspire Operator include but are not limited to the following:• Insuring all nightly processing is started on time as well as tracking start and end times via controlled check-off sheet documents as well as participating in updating said controlled documents.• Monitoring all jobs involved in nightly processing for 20+ clients across multiple platforms and products on more than 70 servers. • Diagnosing and determining course of action needed to support timely processing.• Escalation of problems in processing in order to insure timely processing and SLA agreements are met.• Detailed documentation of all issues and their resolutions (if applicable to Operation) via Remedy ticketing system.• Monitoring inbound and outbound transmissions for clients and third party vendors.• Tracking batch statistics for controlled documentation to be reviewed by senior management.• Working with UC4 (now Atomic) Global Architecture and scheduling interface.• Basic use of UNIX and Linux servers. Copying files across servers, reviewing and monitoring server job logs.• Participating in training of new associates.• Proficient in Microsoft Office with focus on Word, Excel and Outlook. • I work well with my team members and others within the organization. I do my best to reach department and company goals as well as act in the client’s interest.• Proficient in multiple versions of Microsoft Windows; XP, 7 and 8.
Apr 2013 - May 2014
Operations Technician Ii
Operations Technician II• Perform System Reboots of over 100 Web and Application Servers for performance and Patches. • Perform System tasks via Remedy Task Manager for Bank File production. • Monitor Websites via Gomez, Site Scope, Microsoft Operations Manager (MOM), OpManager, and Big Brother tools. • Run batch jobs for Bank customers / Task list Operation.• Unlock Accounts via Active Directory.• Bank production processing.• Monitor for Alerts for Disk Utilization, Slow or no Response times as well as system down situations. • Utilizes Microsoft Outlook as well as Lotus Notes for email usage. • Perform system backups using Veritas NetBackup System.• Uses Remedy and Service Manager Ticketing system for creating problem tickets. • Perform checks to the QA lab and Data Center labs for temperature and room leaks, etc
Sep 2009 - Mar 2013
Service Center Analyst
Comair
• Kiosk Printer Support for Flight Attendants and Pilots.• Help Desk Support for multiple users.• Utilized HP Open View.• Utilized Novell Console 1.• Setup Networked Conference room for disaster (Laptops, Phones, etc. for crisis control center).
2007 - 2009
~2 yrs
Helpdesk Analyst
Jan 2007 - Aug 2007
Computer Operator
Dec 2004 - 2007
Computer Operator Via Ibm
Dec 2001 - 2004
Computer Operator
1995 - 2001
~6 yrs
3 education records
Ron Lipscomb education
Bachelor Of Applied Science (Basc), Computer And Information Systems Security/Information Assurance
University Of Phoenix
Associate Of Applied Business, Computer Information Systems
Lorain County Community College
Diploma, Math
Admiral King High School
FAQ
Frequently asked questions about Ron Lipscomb
Quick answers generated from the profile data available on this page.
What company does Ron Lipscomb work for?
Ron Lipscomb works for Ball Aerospace.
What is Ron Lipscomb's role at Ball Aerospace?
Ron Lipscomb is listed as Senior Desktop Support Analyst at Ball Aerospace.
What is Ron Lipscomb's phone number?
AeroLeads has found 6 phone signal(s) with area code 720, 301, 859 for Ron Lipscomb at Ball Aerospace.
Where is Ron Lipscomb based?
Ron Lipscomb is based in Golden, Colorado, United States while working with Ball Aerospace.
What companies has Ron Lipscomb worked for?
Ron Lipscomb has worked for Ball Aerospace, National Jewish Health, New West Physicians, Motorola Solutions, and Ibm.
How can I contact Ron Lipscomb?
You can use AeroLeads to view verified contact signals for Ron Lipscomb at Ball Aerospace, including work email, phone, and LinkedIn data when available.
What schools did Ron Lipscomb attend?
Ron Lipscomb holds Bachelor Of Applied Science (Basc), Computer And Information Systems Security/Information Assurance from University Of Phoenix.
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