Ron Locandro Email & Phone Number

Simsbury, Connecticut, United States

Facilitate groups comprised of CEO’s, C-Level Executives, Advancing & Emerging Leaders to maximize valuable peer perspectives and objective insight in a private environment. The ability to collaborate with peers to discern the next steps is powerful and moves members forward. With over 45,000 members in 20 countries, a Vistage Group combines a local presence with a global perspective. The local presence includes:• Small groups – 14 to 16 – ensures greater participation and contribution• Monthly 1:1 meetings with me for personal coaching• Safe and confidential environments to diversify thought and foster problem solving• Unbiased feedback inspiring follow-up action and accountability

Springfield & Worcester, Massachusetts

Regional franchise owner providing staffing and support for ticket counter sales, baggage handling and services generating over $3M gross sales annually in Springfield and Worcester, MA. Consistently ranked #1 Greyhound location in the country by empowering, encouraging, and motivating employeesCalled on by Greyhound senior management to: • Consult with home office and fellow owners on operations best practices and improvements to efficiency• Assume management of Harrisburg, PA as interim location because of my ability to quickly establish locations in Springfield and Worcester, MA• Implement systems and then asked by Greyhound to educate and consult with other owners on:-Video surveillance system implementation to achieve strict loss prevention-Virtual timekeeping system to reduce time clock errors, manage tardiness, and allow online access of paystubs and tax documents

Simsbury & Glastonbury, Ct

Regional franchise owner managing operations in Simsbury and Glastonbury, CT with a staff of eight employees serving over 11,000 customers• Developed a franchise quickly and effectively earning Rookie Franchise for 2006 and Teambuilder awards for 5 years as well as most profitable business in the brand for 4 years. Earned President Circle recognition from 2008 – 2015 with over $500K in total sales. Best of Hartford Magazine and Angie’s List Super Service Award. Member of Mr. Handyman Franchise Advisory Council participating in several committees• One of Six Mr. Handyman Field Training Center Locations for Training New Franchisees. New franchisees would spend a week at my locations learning the franchise system and field operations• Presenter at Mr. Handyman conventions, meetings, and group forums• Member of the Franchise Advisory Council (FAC) acting as a liaison between the franchisees and the franchisor• Dedicated time to assist perspective owners pursue the franchise tenure and ultimately expand the brand• Worked with home office to develop and implement a call center including sending my personnel to Utah to train call center agents

Simsbury, Connecticut, United States

First/Last mile transport of cargo up to 2200 lbs. within a 500-mile radius of Bradley International Airport

• Enhanced WAN Support Group to being a model for the Audit department by effectively managing the team and converting initiatives from reactive to proactive activities• Improved efficiency and effectiveness of the team by moving from a help desk environment to a consulting service resulting in changes to working hours and job functions• Upgraded working relationship with other departments by managing the WAN Support Group in a way to that broke down barriers and negative stigma from previous manager• Optimized field productivity and performance by designing and implementing a VPN network that enabled remote updates while in the field

Education record

Ms, Civil/Environmental Engineering

Board Leadership Program, Improving Nonprofit Governance

Bs, Civil/Environmental Engineering

Education record