Ron Markey

Ron Markey Email and Phone Number

Passionate about customer and employee enablement and success @ Claroty
new york, new york, united states
Ron Markey's Location
Castle Rock, Colorado, United States, United States
Ron Markey's Contact Details
About Ron Markey

Training professional with 25+ years of proven expertise in all aspects of development, management, and delivery of technical, sales, and organizational training to customers, partners, and employees. Successful track record of developing and leading creative, efficient, and high performing teams; managing budgets; marketing; team-building; and cross-team collaboration in constantly changing global environments. Developed successful Partner sales and support certification programs.Selected Professional Accomplishments• Built and managed four successful technical training teams for different technology startups.• Partnered with Channel groups in three technology startups to create well-received Partner Certification programs that provided trusted and effective Partner Sales and Support teams.• Facilitated career development and change management training over two separate acquisitions contributing to less staff turnover, exceeding management expectations.• Implemented a successful customer-oriented support webinar series partnering with product support teams to deliver 48 webinars to more than 6,000 global participants resulting in over 38,000 additional replays.• Principal Systems Consultant (presales) for a successful channel sales group that was responsible for 70% of the division’s revenue two years running.Specialties: Technical Content Design, Development, and DeliveryE-Learning Design, Development, and DeliveryCustomer Onboarding and EnablementEmployee Onboarding and DevelopmentChannel Relationships and Training Presales and Product EvangelismPresentations and DemosCertification Program DevelopmentLMS ImplementationRemote Team ManagementChange ManagementWebinar Delivery SaaS and Cloud Network Architecture and SecurityCybersecurity ConceptsAgile/Scrum DevelopmentExceptional Written and Verbal CommunicationProject/Program ManagementVideo Learning

Ron Markey's Current Company Details
Claroty

Claroty

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Passionate about customer and employee enablement and success
new york, new york, united states
Website:
claroty.com
Employees:
195
Ron Markey Work Experience Details
  • Claroty
    Director Of Technical Marketing
    Claroty Feb 2023 - Present
    Driving customer marketing for Claroty and Medigate by Claroty - case studies, solution webinars, newsletters and product enablement.
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  • Securonix
    Director, Training
    Securonix Jun 2022 - Dec 2022
    Brought in to lead and transform a global product training team. Worked with instructors and developers to transform mostly instructor-led weekly training into more agile and modular ILT and on-demand delivery.• Managed a global team of instructor and content developers• Developed a project plan to transform current content into more flexible and modular content that can be converted into better instructor-led and on-demand offerings• Evaluated a new LMS for Securonix Academy
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  • Armis
    Sr. Director, Training & Customer Communications
    Armis Apr 2020 - May 2022
    United States
    Developed and delivered overall training for customers, partners, and employees within a fast-paced global start-up environment. Started with a wide scope of training and enablement responsibilities and am now focused on product/technical training, delivering over 14,000 Instructor-led sessions and on-demand courses to 2450 internal and external learners over the last two years.• Initiated on-demand and instructor-led product course development processes, teaming with Product and R&D to create and deliver ILT courses worldwide• Executed all aspects of building and leading the Armis University team• Evaluated LMSs to implement Armis University, providing training access to customers, partners, and employees• Teamed with HR and the CISO office to implement internal security and compliance programs• Created a knowledge base and ‘Tech Talk’ process to provide continual learning to all internal technicalaudiences• Created and manage a customer communication process to standardize all post-sale customer messaging working closely with the Customer Success teams
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  • Armis
    Director, Training And Enablement
    Armis Apr 2019 - Apr 2020
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  • Carbon Black, Inc.
    Director, Training And Certification
    Carbon Black, Inc. May 2018 - Feb 2019
    As part of the GoToMarket team, lead a remote and diverse global team of instructional designers and trainers to develop and deliver on-demand and instructor-led product training to customers and partners. • Set strategy and manage forecasting and budgets for all training and certification efforts while maintaining 65% margin• Measure and report KPIs for Voice of the Customer MBRs and Revenue Org QBRs• Convert course development into an agile delivery process
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  • Protectwise, Inc.
    Director Of Training
    Protectwise, Inc. Feb 2017 - Feb 2018
    Denver, Co
    Originated all product training efforts, working closely with product management, engineers, and threat analysts to deliver product training to customers and partners.• Created and delivered over 45 e-learning modules and instructor-led courses in 8 months.• Collaborated with Channel Partner team to develop a Partner Certification program with remote certification testing allowing partners more confidence with product presentations and sales.• Planned and built a video room to record and develop video modules including green screen product videos, sales training, and panel discussions.Applications: Citrix GoToMeeting and GoToWebinar, TechSmith Camtasia, BlackMagic Resolve, Adobe Premiere Pro and Photoshop, Salesforce
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  • Intel Security
    Sr. Manager, Global Learning
    Intel Security Sep 2004 - Feb 2017
    Englewood, Co
    Originally MX Logic, acquired by McAfee 9/2009, acquired by Intel 9/2011Sr. Manager, Global Learning - Intel SecuritySr. Manager, SaaS Email and Web Security (SEWS) Training – McAfeeDirector, Education Services - MX LogicCreated and led the Education Services group for MX Logic and McAfee SEWS, developing and delivering product training to customer, partner and internal students within a fast-paced Agile development environment. • Served as product expert and core team member for SaaS (Cloud) email and web security products providing initial support, presales, new hire, and sales training.• Developed a Partner Certification program with remote certification courses and testing for partners that provided product support to their downstream customers.• Facilitated career development and change management training over two separate acquisitions that contributed to less than expected staff turnover. • Converted virtual instructor-led training to e-learning and implemented an LMS for customers and employees.• Coordinated global training for McAfee Support, Sales, and Professional Services on MX Logic products allowing for successful sales and support of the email and web services.• Implemented a successful customer-oriented support webinar series with product support teams to deliver over 48 webinars to more than 6,000 global participants resulting in over 38,000 additional replays• Member of team awarded the Brandon Hall Group’s 2016 Gold Award for Best Learning Team.• Completed McAfee LeadStart, LeadStrong, and Leadership Advantage training programs. Certified to provide training support for LeadStrong program.Systems used: Windows, Red Hat Linux, Mac O/SApplications: Oracle On-Demand CRM, Adobe Captivate, Cisco WebEx, Citrix GoToMeeting and GoToWebinar, TechSmith Camtasia, Adobe Connect, Interactyx Topyx, SumTotal
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  • Sybase (Acquired Neon)
    Principal Systems Consultant
    Sybase (Acquired Neon) Apr 2001 - Apr 2004
    Englewood, Co
    Principal Systems Consultant and team lead for New Era’s IBM Project Office, a channel presales position supporting IBM direct sales in the selling of jointly developed products and other resell opportunities. • Provided a variety of presales operations, system architecture, and business development activities for Enterprise Application Architecture and Business Process Management products in support of IBM Sales teams.
  • New Era Of Networks (Neon)
    Director Of Training /Director Of Technical Marketing
    New Era Of Networks (Neon) Feb 1996 - Apr 2001
    Director, Technical MarketingDirector, Product EducationCreated and managed company’s first Product Education team, and Technical Marketing (Presales) group. • Created and led the Product Education department as a Profit & Loss Center. Initiated course development processes, created and delivered the first NEON courses worldwide and led development of all others. Executed all aspects of building and managing the department including hiring, budgeting, scheduling, team building, training room design, and course development while also providing primary delivery of courses. Established 3 training facilities worldwide – Denver, New York, and London.• Provided presales presentations in support of sales opportunities and technical conferences in person and remotely• Developed new Technical Marketing department responsible for developing worldwide presales engineers - providing technical product demos, presentations, product and sales training. Developed and maintained a corporate demo center.Systems used: Windows 2000, Windows, NT, Sun Solaris, Unix, HP UXApplications:IBM WebSphere MQ and MQ Integrator, Sybase eBiz Integrator, Sybase Integration Orchestrator, Sybase BizTracker, Microsoft SQLServer, Installshield Demoshield, Cisco WebEx, Netmeeting
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  • Sequent Computer Systems
    Staff Instructor
    Sequent Computer Systems Jul 1994 - Feb 1996
    Denver, Co
    Developed, prepared and delivered technical training to engineers, sales engineers and end-user system administrators on Sequent software and general UNIX system administration and programming. • Team Lead for System Tuning course development. • Provided consulting services through Professional Services as a Configuration Management and Test Consultant.Systems used: Sequent Multiprocessor UNIX systems
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Ron Markey Skills

Saas Cloud Computing Integration Pre Sales Network Security Security Enterprise Software Product Management Professional Services Channel Partners Solution Selling Business Development Unix Management Software Development Sales Enablement Salesforce.com Virtualization Agile Methodologies Technical Training Managed Services Partner Management Scrum Eai Channel Direct Sales Camtasia Instructional Design Training Leadership Training Delivery Training Management Curriculum Developement Adult Learning Theory Professional Development Seminars Webinar Development Webinar Management Training Facilitation Captivate Cyber Security Video Editing Video Production Leadership Project Management

Ron Markey Education Details

Frequently Asked Questions about Ron Markey

What company does Ron Markey work for?

Ron Markey works for Claroty

What is Ron Markey's role at the current company?

Ron Markey's current role is Passionate about customer and employee enablement and success.

What is Ron Markey's email address?

Ron Markey's email address is ro****@****fee.com

What is Ron Markey's direct phone number?

Ron Markey's direct phone number is +172089*****

What schools did Ron Markey attend?

Ron Markey attended Chapman University.

What skills is Ron Markey known for?

Ron Markey has skills like Saas, Cloud Computing, Integration, Pre Sales, Network Security, Security, Enterprise Software, Product Management, Professional Services, Channel Partners, Solution Selling, Business Development.

Who are Ron Markey's colleagues?

Ron Markey's colleagues are Meghan Wellman, Bar Karamendi, Josh Gingold, Jose Alegria Lopez, Ofri Wasser, Sérgio Gomes Pimentel, Justin Gomez.

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