Ron Markey Email & Phone Number

Driving customer marketing for Claroty and Medigate by Claroty - case studies, solution webinars, newsletters and product enablement.

• Brought in to lead and transform a global product training team. Worked with instructors and developers to transform mostly instructor-led weekly training into more agile and modular ILT and on-demand delivery.
• Managed a global team of instructor and content developers
• Developed a project plan to transform current content into more flexible and modular content that can be converted into better instructor-led and on-demand offerings
• Evaluated a new LMS for Securonix Academy

United States

• Developed and delivered overall training for customers, partners, and employees within a fast-paced global start-up environment. Started with a wide scope of training and enablement responsibilities and am now focused.
• Initiated on-demand and instructor-led product course development processes, teaming with Product and R&D to create and deliver ILT courses worldwide
• Executed all aspects of building and leading the Armis University team
• Evaluated LMSs to implement Armis University, providing training access to customers, partners, and employees
• Teamed with HR and the CISO office to implement internal security and compliance programs
• Created a knowledge base and ‘Tech Talk’ process to provide continual learning to all internal technicalaudiences

• As part of the GoToMarket team, lead a remote and diverse global team of instructional designers and trainers to develop and deliver on-demand and instructor-led product training to customers and partners.
• Set strategy and manage forecasting and budgets for all training and certification efforts while maintaining 65% margin
• Measure and report KPIs for Voice of the Customer MBRs and Revenue Org QBRs
• Convert course development into an agile delivery process

Denver, CO

• Originated all product training efforts, working closely with product management, engineers, and threat analysts to deliver product training to customers and partners.
• Created and delivered over 45 e-learning modules and instructor-led courses in 8 months.
• Collaborated with Channel Partner team to develop a Partner Certification program with remote certification testing allowing partners more confidence with product presentations and sales.
• Planned and built a video room to record and develop video modules including green screen product videos, sales training, and panel discussions.Applications: Citrix GoToMeeting and GoToWebinar, TechSmith Camtasia.

Englewood, CO

• Originally MX Logic, acquired by McAfee 9/2009, acquired by Intel 9/2011Sr. Manager, Global Learning - Intel SecuritySr. Manager, SaaS Email and Web Security (SEWS) Training – McAfeeDirector, Education Services - MX.
• Served as product expert and core team member for SaaS (Cloud) email and web security products providing initial support, presales, new hire, and sales training.
• Developed a Partner Certification program with remote certification courses and testing for partners that provided product support to their downstream customers.
• Facilitated career development and change management training over two separate acquisitions that contributed to less than expected staff turnover.
• Converted virtual instructor-led training to e-learning and implemented an LMS for customers and employees.
• Coordinated global training for McAfee Support, Sales, and Professional Services on MX Logic products allowing for successful sales and support of the email and web services.

Englewood, CO

• Principal Systems Consultant and team lead for New Era’s IBM Project Office, a channel presales position supporting IBM direct sales in the selling of jointly developed products and other resell opportunities.
• Provided a variety of presales operations, system architecture, and business development activities for Enterprise Application Architecture and Business Process Management products in support of IBM Sales teams.

• Director, Technical MarketingDirector, Product EducationCreated and managed company’s first Product Education team, and Technical Marketing (Presales) group.
• Created and led the Product Education department as a Profit & Loss Center. Initiated course development processes, created and delivered the first NEON courses worldwide and led development of all others. Executed all.
• Provided presales presentations in support of sales opportunities and technical conferences in person and remotely
• Developed new Technical Marketing department responsible for developing worldwide presales engineers - providing technical product demos, presentations, product and sales training. Developed and maintained a corporate.

Denver, CO

• Developed, prepared and delivered technical training to engineers, sales engineers and end-user system administrators on Sequent software and general UNIX system administration and programming.
• Team Lead for System Tuning course development.
• Provided consulting services through Professional Services as a Configuration Management and Test Consultant.Systems used: Sequent Multiprocessor UNIX systems