Ronnel Canlapan

Ronnel Canlapan Email and Phone Number

Guest Information and Content Associate @ Disneyland Resort
Chula Vista, CA, US
Ronnel Canlapan's Location
Chula Vista, California, United States, United States
Ronnel Canlapan's Contact Details

Ronnel Canlapan personal email

n/a
About Ronnel Canlapan

Innovative problem solver recognized for effective management skills, collaboration, and fostering strong cross-functional relationships. Proven track record in data management, event coordination, and leadership roles. Adept at delivering accurate information and seamless service experiences to clients and guests.

Ronnel Canlapan's Current Company Details
Disneyland Resort

Disneyland Resort

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Guest Information and Content Associate
Chula Vista, CA, US
Website:
disneyland.jobs
Employees:
8631
Ronnel Canlapan Work Experience Details
  • Disneyland Resort
    Guest Information And Content Associate
    Disneyland Resort
    Chula Vista, Ca, Us
    View
  • Disneyland Resort
    Lead - Guest Information & Content
    Disneyland Resort Oct 2023 - Present
    Anaheim, California, United States
    - Daily cross-functional communication and planning with Digital Operations, Product Optimization, Workforce Planning, Special Event Project Management, Consumer Engagement, Experience Optimization, Marketing, and Park/Hotel Operations on upcoming projects to accumulate and determine the outflow of data and content distribution- Create and scope sprint deadlines for all digital content for the entirety of Food and Beverage locations for the Disneyland Resort- Coordinate digital landmark updates for all app listings: Guest Services, Attraction Facilities, Merchandise Facilities, Entertainment Facilities, Character Facilities, and Dining Facilities- Coordinate with Digital Map teams and Vendors to re-iterate and update digital maps with new facilities and name updates for the Disneyland Resort
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  • Disneyland Resort
    Guest Information Associate
    Disneyland Resort Sep 2021 - Oct 2023
    Anaheim, California, United States
    Data management within proprietary web applications that funnel into the Disneyland app, Disneyland.com and other internal web applications.- Front-end Data Sustainment - Building base components for all layers that feed the app, website, and internal applications- Understand component architecture in order to deploy Food & Beverage Menus- Operating Schedules: Attractions, Merchandise, F&B Locations, and Entertainment- Work with partners across Consumer Engagement, Digital Operations, Experience Optimization, Marketing, Park/Hotel Operations, and Product Optimization on upcoming projects to ensure clear communications through content management data systems
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  • Fruitiion™
    Ux / Ui Designer
    Fruitiion™ Jul 2017 - Present
    San Diego, California, United States
    www.fruitiion.com-Wireframing in Adobe Creative Cloud, Adobe XD to convert to HTML, CSS, Javascript-Prototyped screens -A/B Split Testing-DBA back-end coding integrations to AWS, Microsoft Azure and Google Firebase-Integrated API’s Jumio used for Selfie Authentication and Plaid for payment processing-Website design and management-Remote collaboration through email and video conferencing
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  • Psav
    Technical Lead
    Psav Oct 2018 - Feb 2021
    Disneyland Resort Hotels, Ca
    -B2B Support, client management-Sales process in event planning-Improved Guest Service Survey scores 2017-2020-Technical Support in conference and business presentations-Email correspondence with client management-Coordinate schedules and other comprehensive duties -Remote troubleshooting-Remote operating and meeting delegation through Zoom, Webex, BlueJeans, Skype, Microsoft Teams, Google Meet, Polycom-Learned through professional development, mentorship, and certification opportunities
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  • Psav
    Event Technology Concierge
    Psav Aug 2017 - Nov 2018
    Disneyland Resort Hotels, Ca
    - Administrative planning for events 2 weeks out at a time- Monitor daily flow for 15+ simultaneous events at all Disneyland Resort Hotels- Work with management in equipment ordering and shipment - Banquet event meetings, bi-weekly, clarifying Audio Visual needs per each event- Involved in on-site client calls to de-escalate situations with high priority in regards to services provided
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  • Disney Parks, Experiences And Products
    Entertainment Art Crew
    Disney Parks, Experiences And Products Sep 2019 - Dec 2020
    Anaheim, Ca
    Special Event set/strike
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  • Matua'S Sushi Bar & Islander Grill
    Sushi Chef / Server
    Matua'S Sushi Bar & Islander Grill Jun 2015 - Jul 2017
    San Diego, Ca
    - Manage day to day prep of sushi stock and product ordering- Create new menu items to fit current food trends- Host, serve, run food, answer phone orders and online orders- Influence the use of Eat 24, Uber Eats, Postmates and GrubHubFeatured in the San Diego Reader (2017)
  • The Disney Store
    Store Host
    The Disney Store Oct 2013 - Oct 2016
    Fashion Valley
    Storytelling alongside Merchandising is the best way to describe what I do as a Cast Member at an Imagination Parks Disney Store.- Creating magical moments for individual guests and families with magical tools that help bring your favorite Disney stories and characters to life- Magical Merchandising through visual display storytelling- Behind the scenes shipment and stock handling
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  • Sea World Parks & Entertainment - San Diego
    Theatrical Services Tech
    Sea World Parks & Entertainment - San Diego Jul 2015 - Dec 2015
    Sea Lions Live
    - Enthusiastically represents Sew World by displaying a positive attitude, high level energy and commitment to quality throughout all aspects of the job- Operates various aspects of park shows and special events for Crew Operations
  • U-Club
    Business Development, User Experience Design, Media Director
    U-Club Feb 2014 - Jul 2015
    Greater Los Angeles Area
    U-Club is a mobile application aimed at helping savings-savvy students stretch their dollar further.U-Club has partnered with over 240+ national and local businesses around college campuses to bring students the best deals and savings possible! All our participating businesses are essential to student life; from the best restaurants and bars, to clothing, car and computer repair stores around many colleges.- Content building for all social media platforms; Instagram, Facebook, Twitter- Photographer for all original photo posts- Manage team members in delegation of special media tasks week to week- Account building and management for businesses listed on the mobile app- Content development for UI on app, event planning, marketing and business logistics
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  • Disney Parks & Resorts
    Merchandise Host - Shift Lead
    Disney Parks & Resorts Jun 2012 - Aug 2013
    Downtown Disney - Anaheim
    Downtown Disney specialty stores (Vault 28, D Street, and Wonderground Gallery) catered to the connoisseur of high fashion, current trends, Vinylmation collectibles, and cutting-edge-contemporary Disney artwork.- Supervise day to day operations with stock issues, guest concerns, Cast tasks, and basic tendering- Monitored and documented cash flow and revenue in safes and registers of multiple stores- Collection and input of daily sales through excel sheets for individual stores and complex totals - Curate artwork and jewelry in a fast paced environment- Set store visuals and trunk shows- Cater to a wide range of fashion styles- Provide exceptionally magical guest service to each in-store guest
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Ronnel Canlapan Skills

Social Media Marketing Social Media Marketing Microsoft Office Microsoft Word Customer Service Microsoft Excel Powerpoint Facebook Photoshop Social Networking Public Speaking Event Planning Twitter

Ronnel Canlapan Education Details

Frequently Asked Questions about Ronnel Canlapan

What company does Ronnel Canlapan work for?

Ronnel Canlapan works for Disneyland Resort

What is Ronnel Canlapan's role at the current company?

Ronnel Canlapan's current role is Guest Information and Content Associate.

What is Ronnel Canlapan's email address?

Ronnel Canlapan's email address is ro****@****ney.com

What schools did Ronnel Canlapan attend?

Ronnel Canlapan attended National University, California State Polytechnic University-Pomona, San Diego City College.

What skills is Ronnel Canlapan known for?

Ronnel Canlapan has skills like Social Media Marketing, Social Media, Marketing, Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, Powerpoint, Facebook, Photoshop, Social Networking, Public Speaking.

Who are Ronnel Canlapan's colleagues?

Ronnel Canlapan's colleagues are Jim Campbell, Jun Pak, Erica Pili, Dalton Johnson, Vannessa Stephens, Nala Lion, Jeff Welton.

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