Ronni Davis Email & Phone Number

- Own all processes related to Amazon Vendor Central: order management, product listings, fulfillment, and dispute management.- Perform SKU level planning on a weekly basis; identifying and resolving any discrepancies; and coordinating full-scale inventory counts once per quarter.- Analyze supply and demand trends to identify opportunities and risks, as well as create forecasts for product and manufacturing teams- Coordinate and manage shipments from start to finish for major resellers and third party warehouses in North America, Europe, and Australia- Serve as the key liaison and point of contact between supply chain, channel sales team, and customer service. I collaborate with supply chain cross-functional groups to ensure timely delivery of all bulk shipments.- Work with and maintain strong relationships with a variety of third party logistics vendors, including warehouses (Expeditors and Shipbob), carriers (UPS), and freight forwarders (Oceanair), with weekly check-ins and quarterly business reviews.- Identify and resolve order management issues to improve efficiency.- Track all open B2B orders and inventory transfers by facilitating order processing, booking freight/carriers, scheduling deliveries, and notifying stakeholders of evolving schedules and issues.

Boston, Ma

- Onboarded a high-profile client during the pandemic by coordinating meetings, setting them up in our systems, training their team, and assisting with their daily needs - remotely. - First point of contact for sales, warehouse, and client teams to improve efficiency of communication and provided a clear understanding of individual and cross-collaborative policies. - Track, resolve, and/or escalate client issues while communicating updates externally and internally.- Managed projects for high level client needs while working with several other HBG Fulfillment teams.- Oversaw the inventory planning and management of over 20,000 units for one client, as well as working with the inventory team to eventually off-board the process to them.

Greater Boston Area

I was brought on full time as the Distribution Services Representative to help and support our 4 account managers with their 17 distribution client publishers. - Coordinated sales, inventory management, and operational needs for clients by directing them to the appropriate fulfillment departments and compiling sales and inventory data through SalesTracker. - Developed clear and concise presentation slides per senior team members' direction for business reviews and operational meetings with our clients. - Provided quick and effective responses to clients regarding title management, shipping/routing information, accounts discrepancies, and sales reports to help develop and maintain strong long-term relations. - Responsible for training interns by reviewing established policies and modules as well as creating new training mods and helpful guides as the team's needs change. - Maintained department's overall logistics and administration, including fulfilling ad hoc reporting and data requests, updating clients' information, ordering supplies, and monitoring client inboxes via ZenDesk.

Boston, Ma

I started with Hachette as a temporary employee to assist with inventory management and order entry for several of the team's distribution clients.

Greater Boston Area

Boston University

Providence, Rhode Island Area

Greater Los Angeles Area

Greater Los Angeles Area