Ronnie Ball Email and Phone Number

System Administrator for Classified Networks at NASA

Computer aided Design (CAD) and drafting of mechanical structures for Space Shuttle Payload integration. 3-D modeling of mechanical structures. Used various CAD programs including MicroStation CAD software.

2003- January 2010 IT Department, Help Desk and network support, Facilities support, IT Helpdesk support. I was assigned to the Network Group although most of my tasks were in other areas of IT. I was in charge of the company wide Antivirus system (Trend) I was responsible for the Trend server and software, client installations and monitoring of virus activity. I would solve any issues with computer virus for any user in the company (calls come in via the help desk). I was also in charge of the company wide HVAC control system (Andover) I attended training for the software. I was responsible for the upkeep on the servers, software and the client workstations, I would configure HVAC controls on campus and incorporate them into the computer control system. I generated graphics for the Graphic User Interface. I would also work any issues with its independent network system. I was responsible for answering all calls about VPN connections. (Cisco Anyconnect) I monitored VPN connections and worked any issues with connectivity. Networking- I worked closely with network engineers on wiring, wireless access points and routers. I made Cat-V cables as required and helped with configuration of several network closets or racks. Experienced in almost all Computer operating systems and several applications, I worked several computer issues for the help desk, I am good with helping users with their computer problems. I also managed and maintained CAD Facility Drawings for the TBE campus. (Microstation CAD

Computer support for Aerospace projects, primarily CAD applications but also NT and windows95 problems. Support for CAD includes MicroStation, PRO Engineer, and Solid Edge. Install, configure, customize and troubleshoot TBE CAD applications. Install and support operating systems including Windows NT and Windows95, install and configure TBE software and networking on PCs and Laptops. Upgrade RAM and Hard drives for PCs, laptops and docking stations. Distribute and track computer equipment (more than 200 computers) for Aerospace projects. Set up and maintain CAD plotting services. Create CDs and scan images, for various projects, also work on CAD drawings for various projects such as AGS and TVC/CATS. Also work closely with TBE networking people to trouble shoot and install networking services at TBE facilities. Completed TBE training for HTML and JAVA Script in 1999. Limited experience designing WEB pages using HTML.

Perform a wide variety of design engineering assignments in support of design and development of Space Shuttle payload integration projects. Responsible for developing and creating all Mechanical Design Stowage CAD Drawings for USML-2, LMS, and MSL-1 -- Spacelab Missions. Travel as required to Kennedy Space Center with Stowage Engineers and provide technical support including packing stowage items for space flight, updating Stowage CAD Drawings to accommodate last minute changes and writing and maintaining Field Engineering Changes and other documentation.

Provide assistance to CAD (Computer Aided Design) operators, schedule and maintain CAD equipment, research, plan and implement new CAD technology, establish CAD standards and procedures.

Performed a wide variety of design engineering assignments in support of design and development of Space Shuttle payload integration projects.

Worked in Process Engineering Department. Gained experience in tool design and manufacturing engineering.