I have the privilege to work with a great team at Gray and Creech. We are a local owned and operated company that takes pride in how we serve our customers. We strive to keep our customers happy and worry free. Our service engineers are factory trained and have the tools to be the best in the business. We have programs in place, one being Micas, that lets us start diagnosing any problem that may come up, from needing toner to needing preventative maintenance even before we arrive. The Micas program is just one of our tools that helps keep our response time down(averaging 3.2 hours) From admin to sales, from service to parts and supplies, in my 35 years in the business we have the best team at Gray and Creech that I have every had the privilege to work with! Thanks to everyone at Gray and Creech.