Holme Farm is a community initiative that brings people together to learn, grow and collaboratively create a positive impact on both the local area and the environment.For more information, email me at ronnie.kendall@holmefarm.org.uk or go to https://holmefarm.org.uk/

- Overseeing the delivery of facilities management and maintenance services and external contractors on hard and soft service contracts - Managing all maintenance and technical environmental issues in the buildings and grounds along with mechanical and electrical plant equipment - Reviewing records, service reports, drawings and ensuring site compliance with statutory and regulatory legislation and contractual obligations - Auditing budgets across both core and variable costs, maximising cost recovery opportunities and highlighting improvement opportunities - Preparing detailed, accurate and up to date project reports, including specifications, costs and recommendations as appropriate- Maintaining optimal customer service standards between customers and clients and continually identifying cost-effective solutions to deliver service improvements - Responsible for all aspects of incident control management - Producing in-depth production and performance reports- Conducting in-depth asset inventory audits and identifying areas for potential improvements- Carrying out regular comprehensive site inspections to ensure high levels of compliance, the achievement of SLA’s, KPI’s and maintaining up to date SOPs - Performance reviewing and auditing sub-contractors to ensure compliance - Providing comprehensive and highly effective support and guidance around contract management - Delivering project cost and guidance

- Overseeing the delivery of outstanding facilities management and maintenance services from the in-house TFM provider and external contractors on hard and soft service contracts - Managing all maintenance and technical environmental issues in the buildings and grounds along with mechanical and electrical plant equipment - Reviewing records, service reports, drawings and ensuring site compliance with statutory and regulatory legislation and contractual obligations over a 14-acre site - Auditing budgets across both core and variable costs, maximising cost recovery opportunities and highlighting improvement opportunities - Preparing detailed, accurate and up to date project reports, including specifications, costs and recommendations as appropriate- Maintaining optimal customer service standards between customers and clients and continually identifying cost effective solutions to deliver service improvements - Responsible for all aspects of incident control management - Producing in depth production and performance reports- Conducting in depth asset inventory audits and identifying areas for potential improvements- Carrying out regular comprehensive site inspections to ensure high levels of compliance, achievement of SLA’s, KPI’s and maintaining up to date SOPs - Performance reviewing and auditing sub-contractors to ensure compliance - Providing comprehensive and highly effective support and guidance around contract management - Delivering project cost and guidance for a new build 120SqM, replacement roadways, UPS replacement, CCTV replacement, automation of main entrance, asbestos removal and sprinkler main

Working on the Bracknell Regeneration Partnership (BRP), a partnership between Schroders and Legal & General- Delivering facilities management and contractor management for hard and soft services to ensure the repair and maintenance of building services, including projects and office moves across a Town Estate of: - Corporate, blue chip client offices- Four multi-tenanted high rise offices of between five and 13 floors- Five multi-tenanted low rise office blocks- 650 bay multi-storey car park- Five large service areas - Town centre of circa 150 retail units- Landscaping - Shopping Centre - Service Charge £2.5m/multiple budgets - Managing a portfolio of mix-use buildings, overseeing the daily operation of PPM M&E maintenance work and projects from the annual works programme and managing the premises’ IT, BMS system and HVAC systems- Coordinating the testing and inspection of building services and structures, planning and scheduled work, including, preparation specifications, sketch plans, managing the tender process and appointing contractors- Procuring hard and soft services, managing drafting specification, tendering and overseeing the transition of contracts and TUPE requirements- Liaising with property section staff to ensure project coordination with other works and optimal use resources and advising on moves, relocations and fit-outs for client and tenants- Leading site and contract personnel to on time, on budget completion in line with specification- Ensuring compliance with statutory duties and legislative requirements and taking action to correct issues of non-compliance- Managing the regular inspection and maintenance work on plant, equipment and services- Preparing and maintaining all service charge budgets and forecasts- Building relationships with stakeholders, the client, those impacted by the work, and providing progress reports- Liaising with customers to align service provided with requirements

Following my career within the Fire service, in 2001 I took up a position as Deputy Shopping Centre Manager. Properties included a Shopping Centre, Office Blocks and Residential Properties. Responsibilities included all Reactive and PPM Building and Facility services, both hard and soft services, and IT. This on a site where previously Health & Safety and IT were not a priority. With responsible for Service Charge I moved the site financial system from a calculator based system to a Microsoft Excel Accounting system, designing Service Charge worksheets using formula and macro functionality.

WATCH COMMANDER/MANAGER (Uniformed Position) With brief to save & protect life & property for the benefit of the community whilst minimising risk to the community & organisationManaging, leading & supporting personnel to ensure competent service delivery & to resolve operational incidentsDeveloping personnel to improve individual & team performanceResolving uncontrolled events & minimising risks Determining causes to improve awareness of safetyEnsuring the station budget was correctly managed & purchases complied with policyCarrying out fire safety inspections ensuring businesses comply with fire legislationInforming & educating companies, local authorities etc PUBLIC RELATIONS OFFICER/MANAGER (Uniformed Position) VIP visitors, NATO, Gov reps Home & abroadOrganising itineraries, planning & resourcing exhibitionsLiaising with outside agencies & companies to arrange promotion of ideas & eventsPROJECT/CHANGE MANAGER (11 METROPOLITAN BOROUGHS) (Uniformed Position) Working on pilot project ‘Community Fire Safety’ to allow the command to meet service delivery targets. Best Value Performance Plan (BVPP). Due to pilot’s success additional teams were created.Co-ordinate, facilitate, monitor, support & assist stations & senior managers improve & promote CFSSelecting, developing & motivating a team of uniformed officers & admin supportDeveloping new methodology to present information in graphical manner requiring the development of concept. This initiative was adopted as standard report.Motivating local management teams to promote the CFS messageDeveloping training material & new methods of presenting & promoting information to the community e.g. young children, via interactive PowerPoints, posters, leaflets, award certificates etc., Borough Councils & Schools, CompaniesMonitoring budgets, undertaking commitment tracking, ensuring cost savings. Providing IT support & training to stations & senior management