Ronnie Lewis Email and Phone Number

I am an accomplished hotel/casino veteran with over 13 years of food, beverage and catering experience whose professional background encompasses catering revenue analysis, occupancy management, and relationship building. Results driven and resourceful, this well-rounded hotelier has a clear understanding of quality, hotel food and beverage operations, service, and growth and uses creativity to develop and implement strategies and marketing programs geared toward overall success at the property and corporate levels.I now aspire to continue in the full service hospitality/casino industry to enhance my overall professional experience and to further my career.PROFESSIONAL HIGHLIGHTS• Awarded the first “employee of the year” at former casino employer.• Instrumental in the organization and training employees in casino quality control, customer service with wait staff, bar staff, banquet, front and back of house and concierge level of both hotel and casinos where I was employed.• Successful with hands on training of fellow team members employed by the casino. Always ready to roll my sleeves up and work alongside new and existing employees to improve overall performance. • Managed the liquor and beverage operations at the number #1 Albertson’s in Louisiana and #2 stores in the Albertson’s Company. • Instrumental in re-grand openings of restaurant, bar and deli of the casino.• Successfully worked with vendors that called on the hotel/casinos. • Under my supervision I was successful in decreasing shrinkage of product that had been historically an issue at this location.• Increased bottom line by decreasing labor costs and maintaining retail sales. • Trained employees to successfully upsell products and authored their new product knowledge handbook.• Experienced with managing employees which entails scheduling, coach and counseling along with continuous new product knowledgeSpecialties: Employee ManagementLost Prevention ManagementQuality Assurance