This contract position involved managing a staff of full-time trainers, developing instructor-led and e-learning training materials, and scheduling training for the JD Edwards EnterpriseOne roll out across the Pfizer organisation. The responsibilities of the position included:• Management and collation of training data from in-house and local training deliveries.• Liaising with other project teams to meet goals and objectives.• Devising effective weekly and monthly reports on… Show more This contract position involved managing a staff of full-time trainers, developing instructor-led and e-learning training materials, and scheduling training for the JD Edwards EnterpriseOne roll out across the Pfizer organisation. The responsibilities of the position included:• Management and collation of training data from in-house and local training deliveries.• Liaising with other project teams to meet goals and objectives.• Devising effective weekly and monthly reports on training events and related issues.• First point of contact for in-house and local training teams, providing support in the following areas:• ensuring quality and relevance of all training materials and courseware.• managing certification and professional development of local training teams.• uploading and reporting metrics for ILT and e-learning training deliveries.PROJECT INVOLVEMENT:While at Pfizer I coordinated the deployment of training to over five thousand users globally and managed the certification and placement of over one hundred and eighty local trainers. I worked with the training team to oversee the conversion of existing instructor-led materials to e-learning formats. I also developed and implemented automation of internal training assignment process through InfoPath and SharePoint. Show less

This role entailed management of a staff of full-time trainers and scheduling of all instructor-led training. The responsibilities of the position include:- First point of contact for sales, IT support, and training teams to ensure client expectations and company objectives are achieved.- Supporting and mentoring the training team in the following areas;~ ensuring quality and relevance of training materials - developing targeted training materials and courseware.~ managing the… Show more This role entailed management of a staff of full-time trainers and scheduling of all instructor-led training. The responsibilities of the position include:- First point of contact for sales, IT support, and training teams to ensure client expectations and company objectives are achieved.- Supporting and mentoring the training team in the following areas;~ ensuring quality and relevance of training materials - developing targeted training materials and courseware.~ managing the professional and personal development of the team – ensuring continuous skills development.~ uploading metrics of training deliveries (75% benchmark has been consistently achieved since my appointment to the role).- Devising effective weekly and monthly reports on scheduled training events and related issues.- Working with clients across legal, financial, medical, ICT, and government arenas to meet organisational goals and objectives.- Administrator for Pearson Vue testing facility, and proctoring external exams. Show less

As senior applications trainer with New Horizons Ireland the role involved the preparation and delivery of a wide range of applications packages, at all levels, including Microsoft Office and Adobe Creative Suite. The responsibilities of the position included:• Carried out training needs assessments, and made recommendations on course options.• Consulted with sales staff, management, and clients to ensure effective training deliveries.• Designed and developed customised and tailored… Show more As senior applications trainer with New Horizons Ireland the role involved the preparation and delivery of a wide range of applications packages, at all levels, including Microsoft Office and Adobe Creative Suite. The responsibilities of the position included:• Carried out training needs assessments, and made recommendations on course options.• Consulted with sales staff, management, and clients to ensure effective training deliveries.• Designed and developed customised and tailored coursework for non-standard courses.• Provided training to diverse groups of corporate and private clients, as well as specialised one-to-one sessions.• Reported to senior management on issues relating to course set-up, client and trainer feedback, and operation of training rooms and equipment. Show less

This position involved development, preparation and delivery of a wide range of applications courses. The responsibilities of the position included:• Carried out pre-course assessments and made recommendations for course selections.• Consulted with sales staff, management, and clients to ensure effective training deliveries.• Designed customised and tailored courseware and training programmes for specific course requirements.• Provided training to a varied range of corporate and… Show more This position involved development, preparation and delivery of a wide range of applications courses. The responsibilities of the position included:• Carried out pre-course assessments and made recommendations for course selections.• Consulted with sales staff, management, and clients to ensure effective training deliveries.• Designed customised and tailored courseware and training programmes for specific course requirements.• Provided training to a varied range of corporate and private clients, as well as specialised one-to-one training.• Reported to senior management on issues relating to set-up, client feedback, and operation of training rooms and equipment.Project Involvement:Independent News and Media (INM): At Independent News and Media (INM) I worked with senior editorial staff to develop a training curriculum for roll out of the Editorial Reorganisation Project across the business. As training had to be delivered to employees of five national newspapers and thirteen regional newspapers, this required a modular approach accommodating varying skills and requirements (news, current affairs, sport) and a combination of delivery methodologies..EY: Led EY's annual Graduate Induction IT Programme, liaised with Graduate Induction Team to develop bespoke MS Excel course content, selected a panel of trainers and scheduled training events. Delivered instructor-led training sessions to 150-200 delegates annually.GAA: Managed GAA's programme to upgrade to MS Office365 across the business, developed bespoke training materials, selected a panel of trainers, scheduled training events across Ireland, and evaluated courses delivered. Delivered both instructor-led and web-based training sessions to over 200 delegates. Show less