Ronnie Murillo Email and Phone Number

▪ Developed and fostered strong relationships with sellers, buyers, and renters to understand property needs, timeline, and budget and included earnest advisement on market conditions▪ Maintained positive relationships with lenders, appraisers, home inspectors, and escrow companies▪ Initiated negotiation processes, facilitated necessary paperwork such as contracts, purchase agreements, leases, etc.▪ Coordinated open houses and meetings between buyers and sellers▪ Consulted with clients concerning market conditions, prices, mortgages, and legal requirements▪ Effectively utilized web-based tools to manage listings and a database of customers and prospects▪ End-to-end management of sales process from showing homes to closing transactions

• Managed client inquiries and conducted in person presentations on Kohler LuxStone product lines to decision makers at their homes• Helped customers take a decision on their project of choice, offering the best options to suit their needs• Provided best-in-class customer experience and worked closely with leadership and mentors to achieve milestones

• Targeted, solicited, and secured new business, and maintained and grew accounts• Managed day-to-day business with clients and identified growth opportunities to drive additional revenue beyond original contracted amount• Stayed current on industrial products, shared actionable insights and recommendations to customers, and prepared sales related documents• End-to-end customer support and followed up with all parties with ongoing projects• Processed, tracked orders, and developed client’s portfolio

• Utilized my sales background using a consultative approach to uncover and close new business opportunities by identifying the proper product line for customers to maintain proper margin and positioning• Maintained, and developed relationships and used in-house Subject Matter Specialiststo deliver a total solution to meet customer needs• Provided frequent communication and updates to clients and internal stakeholders • Worked cross-functionally with merchandising to drive strong results for suppliers• Collaborated with the operations team to understand the value of labor, inventory, and supply chain efficiencies and communicated contract details to implement the proper SLA that was identified for the customer during the sales process

• Project management from start to finish• Managed client inquiries, educated them on product benefits, top of the line materials, and ordering procedures in order to influence a constant upward trajectory of new sales• Generated complex product quotes, worked directly with manufacturers, distributors, and foreman to ensure data accuracy and project completion• Delivered against difficult competitor campaigns and achieved revenue targets• Supported monthly campaign billing, ensured accurate reporting, and project execution• Collaborated on quarterly business reviews and joint business partnerships• Coached entry-level Representatives

• Effective territory management and business planning to execute strategies that maximized performance within the assigned geography• Worked closely with Vice Presidents of National Accounts and sales teams on business development and execution plans• Inspection and audits for over a hundred locations, including the documentation and immediate resolve of escalated inquiries• Reporting of all maintenance activity to identify further business actions and objectives

• Evaluated and diagnosed pest problems, determined appropriate treatment plans, and executed the strategies to ensure pest problems are dealt with quickly, safely, and effectively the first time• Provided a high degree of customer service before, during, and after completion of pest management services using clear and respectful, professional communication and sound judgment to solve customer challenges and strengthen customer relationships• Maintained knowledge of trends, communicated product offerings, industry conditions, and new technologies in Pest Management to answer customer questions • Frontline leadership to enhance service, handling of all sales documentation, and accurately maintained account records