Ronnie Alexander Email & Phone Number

Lexington, Sc, Us

Columbia, South Carolina Metropolitan Area

Columbia, South Carolina Area

● Authored Project Technical Solution architecture documents that define the agreed solution architecture for a project including scope, interface design, impacted components, risks and necessary trade-offs including finding areas for reuse ● Provided expert knowledge of interface architectures, serving as Subject Matter Expert to business, operations and technology teams● Solutioned Go-Live clients migrating them to Azure Cloud● Creating Azure storage, indexes, and infrastructure, migrating client to Azure Cloud● Working with .JSON files and powershell supporting the client for custom modifications within Azure Cloud● Working with Azure Key Vaults to utilize encrypted passwords and private keys for connection strings and any calls from our application● Reviewed and approved deliverables created as part of the project delivery methodology● Provided technical leadership to the project team to design the overall solution and to resolve issues● Supported and guided development teams during the analysis and testing processes● Presented technical issues to governance boards for project decisions and communicated the decisions to impacted teams● Reviewed designs to achieve business benefits within the estimated cost restraints● Created and communicated initial estimates including suggested solution, IS impacts, IS costs for minor, small, and enterprise projects ● Identified the organizational impact on skills, processes, culture and financial impact of the Technical Solution Architecture ● Collaborated with vendor partners for integration of partner development activities within timelines● Ensure client environment deliverables are met within the SLA and function as expected● Created and maintained standards and best practices to ensure repeatability and economy of scale● Managed infrastructure costs to align with budget within contractual obligations● Implemented performance improvements to meet SLA's and increase efficiency

Columbia, South Carolina Area

• Manage a team of 2 Senior Systems Engineers, 1 Network Admin and 2 help-desk analyst• Set IT Goals for the team and implemented process, timelines, and assigning tasks to team members to align IT with business objectives• Documented IT processes, passwords, procedures, IP addresses, etc. for auditing • Set weekly team meetings to go over our project board timelines • Active Directory upgrade to 2012 and physical migration to new VM infrastructure.• Managed core upgrade from Brocade to Nexus core switching.• VMware 5.1, 5.5, 6.0 VM infrastructure which includes servers, switches and NetApp Storage and HP EVA Storage• VMware network build using vSphere Distributed switch technology and incorporated fiber channel switch into the LAN by configuring Nexus, Cisco and brocade switches.• Email filter migration and configuration from Postini to Edgewave • Upgraded ESX environment and migrated from old hardware• Managed the Level 1 support by assigning tasks, deadlines, and created project plans• Upgraded Cisco Switches• Confirued SQL 2012 cluster and AD Federation Server cluster for Microsoft Dynamics CRM.• Project Manager for the helpdesk using JIRA • Brocade configuration • Installed and upgraded Microsoft Exchange from 2003 to 2007 and 2007 to 2013. Email migration • Powershell • Exchange- pulled numerous reports for legal, managers, etc.• Migrate off Cisco 7206 Router and Pix to Fortinet Firewall• Fortigate Firewall to be able to authenticate and talk with Active Directory using LDAP• Cisco ASA firewall• Installed and configured Ruckus wireless in all locations • System Center Installation and Configuration• Created separate Domain for Customer Portal• Inventory Asset tracking database (CMDB)• SharePoint Installation and configuration• Antivirus migration/upgrade • Recovered Virtual servers that were crucial to the business • Scripted Group Policy to map users to company resources

Columbia, South Carolina Area

• Project lead for migrating users from Notes to Exchange 2007 then upgraded to Exchange 2010• ERP security implantation of migrating users to Microsoft Dynamics AX• Maintaining Active Directory, Group Policy, DFS, Sites and Services and other administration tools for security.• Maintaining 40 VM machines and 27 other servers running Windows 2003 or 2008 server including migrating physical machines to virtual.• Maintaining backups running Symantec Backup Exec 2012• Supporting up to 400 users with any type of hardware, software or application problems using our SharePoint ticketing system.• Support and the use of Cisco VPN Client• Configuration of Cisco Switches and implementing VLANS to separate devices and departments.• Cisco Call Manager Administration and Unity Voicemail Administration.• Maintaining and monitoring Compellent and NetApp SANs• Using Whats up Gold to monitor network/servers.• Blackberry Enterprise Server administration• Configured and maintain MacAfee E-Policy Server, WebSense Web Security portal, Cisco Unified Personal Communicator, and our fax server (Net Satisfaction)• Setting up SharePoint security as well as modifying pages and polling.• Setting up and configuring hand held scanners to import data to our Microsoft Dynamics AX System• Installation and support of 3rd party software for Legal, Financial, and Engineering software.• Configured and maintain Postini Email services.• Setup Video Camera software for building security.Manage the Verizon Wireless account for all company users

• Provide technical hardware and software support using primarily Windows XP to agency employees.• Using Active directory 2003 to change security and user management (adding & removing users, modifying user and group permissions, etc.) • Using Symantec Ghost 7.5 to imagine certain machines• Using SMS to create packages and collections and roll out software to users.• Using Backup Exec 12.5 to backup files to tape and SAN devices.• SharePoint administration to provide client needs on our intranet.• Setting up and configuring blackberry devices for users using blackberry enterprise server.• Maintain the Exchange 2003 server.• Using Web Control Surf filter on the ISA server to modify rights to certain websites.• Renamed sites, servers, routers, printers for Global renaming project.• Setting up servers and rack mounting in rack. Wide variety of tasks in server room from installing new I-SCSI cards, backing up file servers, data servers, and email servers.• Re-run cabling to clean up our switches and using Angry IP to ensure all objects are live.• Blackberry Enterprise server experience. • Setting up laptops and CAD machines for training purposes• Answering helpdesk calls and solving calls sometimes remotely using DameWare• Using Websense to monitor and track emails• Setup Wireless access points and configuration• Setup Video Conferencing • Setting up printers on print server• Manage over 35 servers using VMware Infrastructure client.• Maintain the WSUS update servers for all 9 locations.

• Provide technical hardware and software support from Windows 2000 to XP to agency employees and other technicians within the agency and management of help desk with the use of Track IT software.• Install and configure approved software by the agency to employees as well as installing and configuring desktops, laptops, printers, scanners and other peripherals.• Serve as a backup to the helpdesk in taking calls and either solving calls or assigning the calls to different BIS departments.• Windows 2000 and 2003 server experience with use of Active Directory dealing with profiles and resetting passwords.• Novell Netware 5 server support of 9 servers, such as running DSRepairs, insuring backup of server data, network configuration, maintenance, and support are part of a day-to-day routine, and maintenance of Backup Exec 9.• Requires extensive phone, remote fixes using ZenWorks, and desk-side support to end-users covering both hardware/software.• Installing 3rd party software on our Novell servers and Windows clients for backup and network related software as well as configuring backup software. Then physically dealing with backup tapes to keep an onside and offsite tape backup of systems.• Configuring VPN and troubleshooting related problems.• Remote connectivity to 4 Metaframe Citrix servers, Cisco switch configuration and installations, and various other networking installs.• Knowledge of Windows 95, 98, 2000, NT, and XP are essential. Also, able to configure, migrate, maintain, and troubleshoot Novell Netware servers.• Set up a testing environment using Windows 2003 server in order to get ready to migrate our networking scheme.• Assist with major implementations such as Novell Server Software Updates, GroupWise Upgrades, virus scanning, security administration and maintenance and support.