Ronnie Blackburn Email & Phone Number

Toronto, On, Ca

Remote. Primary Client: Meta, Oculus Quest 2

– Increased usability and efficacy of the hand navigation system for Oculus Quest 2 through analysis of large sets of quantitative and qualitative data.– Facilitated regular meetings with stakeholders at Blink and Meta to provide updates, gather feedback, and ensure stakeholder satisfaction.– Partnered closely with cross-functional teams on both the Blink and client sides to ensure maximum applicability of garnered insights and synthesized recommendations.– Informed core UX design decisions for the largest VR platform (20M+ units shipped) through use of statistical analysis tools (SPSS, Excel, etc.) to identify actionable correlations and trends.

Los Angeles, California

– As the Lead Researcher on our Esports team, conducted qualitative and quantitative research using diverse methods such as interviews (group and individual), surveys, and usability tests to gather comprehensive insights on user behavior.– Informed core marketing and Esports product strategies for League of Legends, the most popular PC game in the world with over 125M monthly active players.– Designed and executed user research studies, including participant recruitment, script development, and data collection for both remote and in-person sessions.– Led UX research on the VALORANT Esports HUD, an ever-growing esport with peak concurrent viewership above 1.5M.– Delivered actionable insights and recommendations by synthesizing findings into reports, personas, journey maps, and presentations for stakeholders.– Collaborated closely with product managers, designers, and engineers to integrate research insights into iterative design processes.– Managed end-to-end research projects from planning to delivery, often under tight deadlines in a fast-paced Esports environment.– Developed and maintained research documentation and repositories to ensure accessibility and continuity of research insights across teams, including ensuring that all research data and results were GDPR-compliant.– Advocated for user-centered design principles and data-driven decision-making in product development and strategy discussions.

Kansas City, Missouri

– Worked in a small team of highly diverse and proficient skill sets, performing a wide variety of tasks including software user troubleshooting, software administrative duties, research design and consultation, code review, software comparison reports, work involving motion capture technology (Motive by OptiTrack), coordination for implementation of Hospital Hill 3D printing workstation, and miscellaneous programming projects.– Acted as client liaison, providing continuous software support for programs and packages such as REDCap (Research Electronic Data Capture), IPA (Ingenuity Pathway Analysis), and i2b2 (Informatics for Integrating Biology & the Bedside).

Kansas City, Missouri

– Facilitated and expedited data analysis by completing data entry from paper forms to electronic database system as the fastest data entry team member.– Performed on-site health screenings for participants, per the study methodology.

Overland Park, Ks

– Instructed and tutored children grades K-12 in all levels of mathematics, via both brought-in homework and proprietary Mathnasium core curriculum.

Overland Park, Ks

– Walked or ran clients’ dogs for pre-arranged, consistent, specified amounts of time.– Tracked each run with Garmin GPS watch to upload onto Garmin Connect site: this allows the client to easily see how much the dog ran, as well as the specific route taken.

Dublin, Ireland

– Designed and instructed the Photography and Cooking courses at Cluain Mhuire's Burton Hall Rehabilitation and Vocational Training campus.– Composed the government-mandated Safety Statement for Burton Hall.– With warm and friendly compassion, interacted with special needs adults on a daily basis.

– Assisted client with bathing, dressing, grooming, toileting, medicinal intake, meal preparation, and walking.– Facilitated stimulating activities to promote mental health (e.g., crafts and coloring).– Performed most household chores, such as laundry and vacuuming.

Derby, Ks

– Delegated work to crew members, ensured the maintenance of corporate standards and protocols, answered phone calls, managed customer complaints, counted safe deposits, established maximum productivity.

Master Of Science (Ms), Bioinformatics

Activities and Societies: President of UMKC League of Legends Club

Associate'S Degree, Community Organization And Advocacy

Computer Science

Bachelor Of Arts (Ba), Psychology, 3.710/4.000