Ronnie Rodamer Email & Phone Number

Dfw/Grapevine

Dallas, Texas, United States

Dallas/Fort Worth Area

Medical device sales consultant for Ortho Spine and Neuro surgeons - Attend cases and instruct surgical personnel implant procedures - Support the surgical team with logistical help as requested - Provide guidance to the surgical team relevant to product/instrumentation use as required for proper use - Observe unmet needs for which we have solutions and make timely recommendations to the required for proper use - Introduce innovative products as they come to market

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Promoted from Commercial Sales Manager to Sales Team Manager while concurrently serving as the Mobile Project Manager.- Manages a Sales Team Budget of $2.1 million.- Responsible for hiring,performance reviews for a team of up to14associates,coaching,mentoring,anddaily training.- Responsible for quality control of the product and messaging delivered to customers, process (design and redesign), policies, and procedures.- Prepares the monthly scorecard and KPIs including on boarding and retention.- Processes Sales and Payroll Commission for the sales team including review and submittal to Payroll.- Leads the transition renewals to the outsource call center.- Selected to serve as the subject matter expert in bi-monthly briefings of score card and functional review to the executive leadership team.- Strong focus on process improvement,exemplified in the spear heading of two key programs. - Built a switch prevention/win back effort/program resulting in increased customer retention. o Designed a "Voice of the Customer" Saves Program to obtain data for analysis and trending.

Dallas/Fort Worth Area

Selected by the Executive team to spearhead and lead the mobile platform design development, and implementation for Stream, supporting Stream Mobile Services.- Served as the liaison with call center S2G (Upsource), APEX (AT&T partner exchange), and Ztar MVNE (Mobile virtual network enabler).- Trouble shot and tested enrollments and activations with Quality Assurance testing team.- Assisted Project Managers and Quality Assurance Manager with change management activities.- Optimized tracking of issues by helping to implement NetSuite system within the call center and HomeOffice.- Provided weekly status updates on all incoming inquiries and support tickets issues received from the end users in the field to the Mobile Team.- Led the Mobile Operations team working with Mobile PMO and call center for issue resolution. - Worked to resolve issues within a 24 hour SLA - Fulfilled orders for apex accounts (business operations)- Assisted training team with communicating process and system changes to the business.- Transitioned a manual company environment to a fully automated environment; an “MVNO” was fullyoperational in 6 months (normally this would take 2 years) after never being in the space.

Dallas/Fort Worth Area

Managed a group of 10 sales agents that retailed electricity & Gas to Texas, Georgia, Maryland, D.C, New York, New Jersey, and Pennsylvania. Since 2010 team has averaged $5.5 million in gross term margin and $30 million in revenue annually.- Managed a commercial budget of $1.2 million.- Recruits, hires, mentors, trains, all sales associates for the team; of which 3 of 8 personal hires have been promoted to management positions.- Co-developed team compensation plans leading to 30% overall revenue growth and 50% team productivity.- Drove sales team education and productivity resulting in a 25% team bonus increase where previously no one hit monthly goals.- Responsible for tracking, finalizing, and approval of al sales team monthly commissions.- Assesses market expansion opportunities for new market entry; assisted with new market launch for electric and natural gas mobile platform into the northeast and southeast.- Increased annual lead production to 60 leads per day (where previous average was 32) and 25 leads during holidays (where previous average was 5).- Regular interaction with Board of Directors, CFO, and CEO; presents monthly to the Executive Board on sales goals, projections, and results.- Works cross-functionally across operations, field development, Finance, IT, and HR to achieve consistent high level sales numbers.- Assists the IT and Mobile Marketing team with testing and running mobile applications to ensure efficiencyand accuracy.- Recipient of the MVP award in 2012 for Stream Energy.

Dallas/Fort Worth Area

- Assisted the Commercial Sales Manager in managing 10 sales agents that retail electricity to Texas, and Georgia.- Assisted in the recruitment of a team that sold $6.6 million gross margin and $34 million in revenue for 2009.- Recipient of the MVP award in 2009 for Stream Energy.- Drove unprecedented commercial sales production through sales training and motivation providing educationon products and services offered.- Increased sales team productivity in number of deals sold, and profit margin monthly.- Increased deals to conversion by 33% overall.

Dallas/Fort Worth Area

- Hired with no previous sales training to sell electricity to commercial customers in Texas from 2007-2009.- Finished #1 in sales two out of three years.- Performed sales function through all channels of communication including cold calling, warm calling, emailcampaign, in person meetings, and internet research.- Consistently and monthly out performed monthly sales projections.

Morgantown, West Virginia

An independently managed personal network marketing e-commerce business designed to drive traffic to a web site by introducing an alternative way to shop. Rather than shopping at the traditional stores, Quixtar customers shop online and the enlisted companies shared the profits with Quixtar Independent Business Owners.

Master Of Business Administration - Mba, Real Estate

Bachelor Of Arts And Letters, Economics, Sociology, Computer Applications

Activities and Societies: Notre Dame Football