Top performing, technically-minded Sales Executive and trusted advisor to clients – known for supporting, and achieving client goals through technical and engineered solutions. Known for highly developed skills in building and developing Best-in-Class, sustainable pre- and post-sales support, customer implementations, customer success initiatives, and continuous improvement of a company’s customer outcomes. Possessing a history of achievement in analyzing businesses and opportunities and introducing strategic and value-based sales and operational solutions. A change agent focused on driving new business growth and expanding highly effective working relationships with customers/users, stakeholders, and partners.COMPETENCIES:Key Account Management • Technical Product Sales • Customer Relationship Management • Trust Building Post-Sales Management • Customer Retention • Customer Requirements Gathering (CRM) • Technical Solution Development • Pricing Strategy • Negotiation Skills • Business Development • Quality Control & Management • Customer Service • Challenger Sales Approach • Excellent Written & Verbal Communication Skills • Continuous Improvement • Operations Management • Contract Management • Process Engineering Change Management • Marketing Strategy • Product Development • 5S • Process Optimization • Forecasting Pricing Strategy • Proposal Development • Manufacturing • Building Materials • Cement • Metallurgy NOTABLE HIGHLIGHTS:• Set all-time North American Division sales record - $11.6M. (2018)• Exceeded sales forecast targets for the past four years. (2016 – 2019)• Generated $6.7M in new, high margin repeatable business. (2016 – 2019)• Ranked #1 worldwide in sales % increase vs. forecast across all business units. (2016)• Successfully increased profitability through the sale of value-added products, shifting the focus away from pricing to overall cost of ownership, reliability, and technical support.• Re-established relationships with neglected accounts leading to significant sales increases and higher account values.SOFTWARE PROFICIENCIES:MS Word • Excel (advanced) • PowerPoint • Salesforce • SAP
Listed skills include Materials, Cement, Manufacturing, Quality Management, and 54 others.
