I am seasoned Senior Product Expert with a wealth of experience at First Due, where I have excelled in roles encompassing consulting, client success, and training for organizations throughout the West Coast. With a comprehensive understanding of various products including Web Responder, Command, Mobile, Pre-planning, Hydrants, Training, Events, and Activities, I have consistently delivered top-notch expertise and support to clients. Alongside my tenure at First Due, I have also served as a dedicated Captain on Central Kitsap Fire & Rescue, bringing over 27 years of invaluable experience in the fire service. I have a proven track record of leadership, having held roles such as Lieutenant and Apparatus Operator, as well as serving as Union President for Local 2819-Central Kitsap Bargaining Units. With a commitment to professional development and engagement, I am a familiar face at industry events such as FDIC and FRI, where I proudly represent First Due and engage with partners to foster collaborative relationships and drive innovation.