Ronny Soto Email and Phone Number
As a seasoned IT professional specializing in process enhancement, team collaboration, and elevating IT proficiency, my mission revolves around aiding businesses in surmounting contemporary digital challenges. With an extensive repository of knowledge and hands-on experience in the realm of information technology, I partner closely with enterprises to identify areas ripe for refinement and to enact pragmatic, robust solutions that optimize software, hardware, streamline workflows, bolster security protocols, and foster seamless communication and collaboration amongst team members.My focal aim resides in empowering businesses to heighten operational efficiency, curtail costs, and actualize objectives with heightened efficacy. My approach pivots on crafting tailor-made solutions that align meticulously with unique business requirements. Recognizing the distinctiveness of each enterprise, I delve deeply into clients' operations to sculpt strategies that are both pragmatic and impactful.Armed with my existing proficiencies, I aim to contribute my analytical acumen and passion for optimizing digital landscapes to this dynamic domain, fostering enhanced operational performance, data management, and user experience.Whether it's working with a team to streamline their workflow, or developing a comprehensive IT strategy that aligns with the business goals, I take great pride in helping businesses succeed by leveraging the power of technology. By improving IT processes, teamwork, and overall knowledge, I am able to provide my clients with a competitive advantage, and help them stay ahead of the curve in today's rapidly changing digital landscape.
Federal Reserve Bank Of Kansas City
View- Website:
- kansascityfed.org
- Employees:
- 1829
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Federal Reserve Bank Of Kansas CityKansas City, Mo, Us -
It SpecialistBaxter Auto Jun 2023 - PresentOmaha, Nebraska, Oo▪ Collaborate with the IT team to plan and execute software upgrades and system maintenance, minimizing disruptions to operations▪ Facilitated meetings with General Managers and Department Managers to identify and address specific technical needs for each dealership location, ensuring tailored solutions to enhance operational efficiency and customer service▪ Act as the Lead IT Technician for 5 automotive dealership locations, providing technical support, network maintenance, and hardware /software troubleshooting▪ Create comprehensive documentation for internal team processes, ensuring clear and organized guidelines for effective workflow management and knowledge sharing▪ Deployed employee hardware based on their positions to ensure seamless job continuity and optimalperformance, contributing to enhanced productivity and user satisfaction▪ Conducted regular hardware and software inventory audits, optimizing resource allocation and reducing unnecessary expenditures▪ Effectively manage tickets within the FreshService ticketing system, consistently resolving issues quickly and accurately to ensure minimal disruptions and optimal end-user satisfaction▪ Provide comprehensive training to staff on new procedures and methods, equipping them with the knowledge and skills to complete specific tasks -
It ProfessionalYanfeng Oct 2021 - Feb 2023Shanghai , Cn* Developed technical documentation regarding all software and hardware issues, IT processes, employee account management and security measures* Create and maintain user roles, security levels, sharing rules, profiles, and hierarchies for all employee levels* Reduced hardware use by 20% and reallocated hardware towards other production areas* Collaborate with internal teams to identify key metrics, data sources and pain points to properly configure the MES production environment and to allocate hardware accordingly* Proposed and Implemented solution to improve production rate by 30% and achieve quotas more consistently* Maintained hardware quality through proper troubleshooting, inspections, and scheduled monthly maintenance to ensure longevity* Performed day-to-day administration, configuration, and troubleshooting of the MES production environment to ensure continuous production* Utilized PDQ Inventory Software to manage the health and quality of over 200 production computers -
It Service Desk TechnicianSpring Venture Group Jan 2021 - Sep 2021Kansas City, Missouri, Us*Managed the help desk; resolved all primary issues and assigned tickets to all other technicians and any complex network issues to network administrators*Setup new users’ computers with software and settings along with imaging new and old computers and adding required software*Managed deployment and tracking of employee devices across different departments*Responsible for repairs and upgrades to software and hardware configurations utilizing software delivery and remote control tools*Provided technical support by communicating via phone, email and chat with internal and or/external clients requiring assistance*Perform diagnostics and troubleshooting of multiple issues and maintained various equipment inventory lists -
Technical Solution AnalystCerner Corporation Apr 2020 - Aug 2020Kansas City, Missouri, Us*Provide technical and functional support for a variety of clients*Perform diagnostics and troubleshooting of multiple issues*Create and maintain step-by-step documentation regarding all technical solutions*Managed workload among team members using a ticketing system with detailed instructions*Query and update existing databases with correct information*Take appropriate action to safeguard both company and client private information*Provided simple and accurate technical support across all forms of communication (Phone, email, etc) -
Information Technology Associate InternBlue Symphony Jan 2020 - May 2020Kansas City, Missouri, Us*Monitored and confirmed accurate completion of work tickets based on detailed instructions.*Provided extra security by creating backups for files and websites. *Maintained and updated websites using an HTML based content management system.*Fielded technical issues for troubleshooting and resolution regarding client businesses.*Tracked and documented step-by-step instructions for future resolution of all technical issues.
Ronny Soto Education Details
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University Of Missouri-Kansas CityInformation Technology
Frequently Asked Questions about Ronny Soto
What company does Ronny Soto work for?
Ronny Soto works for Federal Reserve Bank Of Kansas City
What is Ronny Soto's role at the current company?
Ronny Soto's current role is Ronny Soto B.S. | IT Professional.
What schools did Ronny Soto attend?
Ronny Soto attended University Of Missouri-Kansas City.
Who are Ronny Soto's colleagues?
Ronny Soto's colleagues are Vaneita Mcdonald, Kelly Hays, Randy Romero, Sam Baird, Jason Vorbeck, Garrett Ewens, Todd Seiler.
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