Ronny Wang Email & Phone Number

Serve as an event staff to demonstrate video game products, gather crowds, excite the audience, promote featured and key products, direct customer questions to the appropriate personnel, and maximize press opportunities at and trade shows. • Assist with onsite operations of Square Enix events, including Square Enix Fan Fests and video game tradeshows (PAX East, E3, SDCC, PAX West, and NYCC).• Assist development teams at events.• Interact and provide attendees with the most valuable and accurate game information.• Demonstrate and showcase upcoming Square Enix titles.• Manage line for video game kiosks and executive meet and greet with fans.• Other duties as needed.

Successfully build, lead, and motivate a team to support marketing and sales events and activities. Taking initiative in identifying process gaps, recommend solutions and ideas for optimization, and navigate unforeseen obstacles. Plans and aligns resources to adjust and prioritize workload while coordinating with internal teams to execute escalated and high priority orders. Clearly convey timelines, metrics, goals and objectives to all stakeholders• Responsible for forecasting, using shipping software to generate volume and usage reports, creating and presenting quarterly reports on product and shipping costs and inventory, and making recommendations for inventory adjustments to meet consumer demand.• Allocating resources to ensure orders are picked, packed and shipped in accordance with daily fulfillment guidelines, driving continuous productivity improvement through process enhancements, maintaining vendor relationships• Ensures adequate inventory levels are sustained to maximize customer satisfaction and minimize cost while tracking and minimizing spoils.• Serve as a point of contact within the marketing and sales team with the company's cross-functional team for products. • Working in partnership with the direct-to-consumer e-commerce function to oversee the brand merchandise shop and troubleshoot any issues that arise on the site.• Working with Shopper Marketing Director to plan, support, and execute marketing campaigns and sales initiatives while budget spending to achieve forecasted goals.• Collaborating with cross-functional team to organization, plan, and execute corporate events.• Collaborating with sales representative in acquiring new account and maintaining relationships with existing accounts.

Serve as a critical role in product, POS materials, and swag fulfillment, logistics, and inventory management. Additionally, providing general support to the marketing team in organizing, planning, and executing various projects to ensure the functionality and coordination of the department's internal and external activities.• Plan, coordinate and execute e-commerce project within the marketing team.• Manage and maintain the inventory of department assets including product for sampling, POS materials, and swags.• Prepare and present written monthly inventory report to key stakeholders.• Coordinate product for sampling, POS materials, and swags ordering within the internal team and external vendors.• Maintain relationships with working vendors.• Process, prepare, and ship items such as product samples, swags, demo kits, and POS materials and oversee the cycle of order fulfillment including tracking and confirming deliveries.• Provide support for the planning and execution of marketing events, exhibitions, and e-commerce project.• Update and maintain the marketing department's documentation and databases.

Manage complex MIS projects to ensure completion within established timeline and budget. Forge solid business relationships with software and hardware vendors to select the most cost-effective IT solutions. Liaise with senior management in providing accurate information to guide the business decision process. • Strategic contributor to the migration of the shopping cart from old proprietary system to Shopify project. • Drive and execute the efficient migration of Avaya phone system to UCx hosted phone system project. • Play an instrumental role within the IT department by delivering, installing, and setting up computers, uploading software, swiftly diagnosing hardware and software ailments. • Plan, maintain, deploy, and enhance procedures and technology used within the company. • Efficiently identify, select, test, and solve key issues with hardware and software.

La Puente

Coordinated multiple activities related to the maintenance, testing, and upgrade of web applications and systems. Constantly monitored and enhanced the application and data health of production environment. • Successfully ensured the website security by optimizing the security/compliance resources. • Initiated, designed, developed, and deployed Web applications using Model-View-Controller (MVC) design patterns and framework with Groovy and Grails. • Leveraged solid IT skills to efficiently set up the File Transfer Protocol server and mail server. • Enhanced the Linkyo proprietary shopping cart system and other back­end systems with Groovy and Grails. • Successfully maintained and upgraded MySQL and MSSQL database.

Walnut

Managed the overall operations within the warehouse, including inventory management, IT support, and customer service. Efficiently tested and troubleshoot hardware to ensure efficient system operation and little service interruption to users. Conducted research of products market value and listing on major online market places. • Created innovative SQL database and imported data to streamline the inventory management and reporting function. • Developed E-blast knowledge with Mail Chimp and E-commerce knowledge with Amazon and Ebay. • Ensured elite customer service and client retention on major seller channels and contributed to positioning the company within competitive markets.

Greater Los Angeles Area

Key contributor to the testing of Forever 21's re-designed website for U.S, Canada, UK, and EU to ensure superior functionality and innovative responsive web-design. Played an instrumental role in multiple projects across the company to enable implementation of several IT initiatives. • Forged solid business relationships with personnel to effectively contribute to strategic IT projects. • Successfully prepared and developed project documentation and mockup to support the web development initiatives and user acceptance testing. • Constantly refined skills in Websphere Commerce, as well as in the website development, staging, and live environment.

Walnut

• E-Commerce knowledge with Amazon, eBay, Buy.com, and Volusion• Kept track of the company inventory physically and in the system.• Provided customer service on different seller channels• Traced packages for company and customer• Troubleshoot motherboard, video card, and laptops

Rowland Heights

• Data entry using Microsoft Excel• Created invoices with Intuit QuickBooks• Scheduled and followed up on trucking delivery orders • Traced account receivable statuses

City Of Industry

• Image laptop hard drives• Tested laptops for proper functionality• Assembled and dissembled laptops• Cleaned and packaged laptops