While reporting to the group CEO of this public-limited logistics company, I am accountable for the group sales- and customer service organisation, dispersed across 12 countries. Main activities include pursuing new revenue-, business development- and investment opportunities. Nurturing key client relations and growing strategic partnerships. HIGHLIGHTS: ■ Emphasis on strategic planning, streamlined sales, focused on execution in task force groups, increasing KPIs by 25% ■ Driving high turnover of business cases realisation and consistent expansion of prospect pipeline, incepting 3 new services ■ Reorganized sales functions and staff in key positions, expanded sales scope and responsibility, increasing tender activity by 40% ■ Enhanced customer service, market intelligence, info sharing and processes ■ Extended partnership networks, customer- and stakeholders relations ■ Improved company image through increased activity in various industry forums and social media presence

Responsible for P&L, strategy, investment planning, organization- and business development of 3 key infrastructure assets, reporting to the chairman of the board of directors of an open joint stock company with private and public interest. In this leadership position, I was challenged in a depressed market to turnaround an underperforming team, recapture an affirmative market position, and project a positive image. I prepared for the entry of a strategic investor and diversification of the business. My efforts recommitted the organization to professional service quality, sales growth, and operational efficiency. I spearheaded a complete company reorganization as well as developed and revised short, mid, and long-term strategies. HIGHLIGHTS: ■ On-boarded new management team, reduced staff by 15%, and established best practices for proper labour and asset utilization. Implemented clear measures, performance standards, and set expectations to ensure team productivity. ■ Secured funds to actualize strategy for securing and improving market place position and to implement investment strategy that allowed for business diversification and acquiring new business. Secured multiple million-dollar long-term contracts as part of diversification and revenue growth strategy. ■ Significantly increased business process transparency and operational and financial performance control. Standardized products, contracts, developed and rolled out standard operating procedures. ■ Steered efforts for outsourcing of 2 business-units to materialize synergies with subsidiary companies; increased service delivery, sales, and profit by 30%. ■ Reduced costs by acquiring additional funding and revamping loan portfolio.

While reporting to the group CEO of this private equity-owned logistics company, I was accountable for Russia and Baltic Countries and reorganizing the overall business. I oversaw all liner and logistics activities with more than 800 customer contracts and established agencies to represent the leading feeder operator in the region. My efforts improved overall efficiency and profitability while breaking grounds to foster sales expansion.HIGHLIGHTS: ■ Assumed lead role as former owners representative was persuaded into retirement. Established effective regional structure. ■ Examined existing workforce and initiated talent acquisition efforts to secure a service-oriented, efficient, and performance-driven team. Workforce overhaul significantly increased sales and prompted next level of business expansion. ■ Achieved consistent YoY above market growth, improved unit costs, and bolstered sales resulting in steady increase of profit contribution. ■ Led best performing region across all 4 regions within the company; broke new records in revenue and profit generation.

OVERVIEW:With a start-up team consisting of 6 departments, I spearheaded this start-up project, and delivered the 1st terminal investment project for APM terminal in Russia (with Russian minority Joint Venture Partner). The company was established from zero, I established contacts with all key stakeholders in GO’s & NGO’s, created / executed effective business plans, developed and pursued the commercial strategy, and prepared for port construction and exploitation.HIGHLIGHTS: ■ Worked within pressured timelines and constricted budgets to successfully deliver multi-million dollar project. ■ Expeditiously assessed and charged forward with overall needs and project objectives, devising a strategic plan to conquer uncharted territories. ■ Refurbished entire “business case” to adapt to local legislation; secured additional land space / infrastructure, developed new operational and commercial concept, resolved constructional and operational challenges including jurisdiction, and obtained all permits (building, environmental, and operational). ■ Doubled sales plans to deliver on key financials resulting from revision and implementation of business plan. ■ Approved 2 x higher expenditure with all JV-shareholders. ■ Assembled, formed and led effective team and built an effective rapport with regional offices.

Led a team of some 100 colleagues to plan and secure delivery of operational excellence and to comply with service level contracts for key clients for the biggest terminal of the AP Moeller Terminal Holding. Acted as executive sales agent towards all shipping lines.

Led a multi-national planning team. Responsible for strategic planning ensuring most efficient operational execution. Acting vocal point for all commercial clients in regards to contract fulfillment and development needs.

Managing operations and service delivery while maintaining permanent client commuincation. Responsible for some 100+ staff, ensuring most efficient execution and compliance with all safety, customer requirements and legislation.

International ship management - worldwide service for leading German shipping company.