• Arbitrate in situations between users and provide fair resolution, in accordance to the Terms of Service that complies with the client and the company. • Research information and troubleshoot problems using available resources, identify and escalate issues appropriately.

Helping guests to find the right accommodations to fit their needs, suggesting different packages or amenities that the facility offers and asking questions to help determine what the client needs. Answers negative reviews to ensure feedback are properly addressed in a manner with the company policies and procedures.

• Troubleshoot and find resolutions on cable and internet issues. • Identifies and resolves patient billing complaints. • Assist and offer additional services based on customer needs.

Assist customers in booking flights in the US and internationally, providing quality service. Ensures to provide customer satisfaction in a manner that complies with company policies and procedures.