Ron Palmer Email and Phone Number

•FINRA Supervisor and compliance liaison for NYC Registered Reps.•Partnered with Sales Manager to help manage the business.•Principal trade approver for: complex products, large-dollar trades, employee accounts, high-risk transactions, managed accounts, etc.•Approver for outgoing correspondence.•Second-level email surveillance.•Reviewed trade blotters, suitability alerts, exception reports, registration issues, annuity submissions, etc.•UAT for new supervisory controls and software rollouts. •Performed semiannual branch inspections.

• Managed regulatory compliance and corporate mandates for Merrill Edge advisors.• Responsible for limiting risk and financial exposure to the business unit and the firm.• First line supervisory responsibility for over 100 field-based advisors.• Performed semi-annual audits at over 100 financial centers.• Managed projects and initiatives to improve supervision and risk management.• Supervised advisors to minimize financial, regulatory, and reputational risks.• Assisted in legal matters and performed client contact when necessary.• Performed various OSJ duties, such as monitoring investment objective changes, managing registration and licensing changes, maintaining OSJ files, resolving customer complaints, trade corrections, suspicious activity, etc.

• Managed the daily operations and supervised the staff of Citigroup’s only ECN.• Principal responsible for Compliance and Risk Management of the Transaction Desk.• Managed clearing for FLOW and GOTO MPIDs.• Managed trade reporting to the NASDAQ and NYSE TRF.• Acted as the DTCC Super Access Coordinator and NSCC liaison.• Worked with Director of Compliance on best execution, suspicious activity reports, and audit-related inquiries from SROs and Exchanges.• Managed and certified user acceptance testing (UAT) for all large projects.• Managed and led Continuity of Business testing.• Managed KYC/CIP and AML initiatives for LavaFlow.• Composed various client-facing communications (e.g., post mortems) and internal documents (e.g., Standard Operating Procedures).• Managed the Transaction Desk’s troubleshooting efforts by coordinating with various department heads (Business, Compliance, FIX Support, Networking, Security, etc.).• Assisted with client implementation and the onboarding process.• Monitored customer risk limits (SEC Rule 15c3-5 - Market Access) in real-time.• Worked with Second Line of Defense on minimizing Operational Risk.

• Head of the Trading Desk (over 1,700 traders and 120 million shares ADV).• Managed the Trade Support desk staff (US, India, and China).• Head of Risk Management and Trade Surveillance.• “Owned” and managed the firm’s error accounts.• Monitored for Regulation SHO violations.• Provided criteria for surveillance software to spot market abuse (layering, spoofing, etc.).• Managed traders' risk limits along with overall firm risk.• Compliance Registered Options Principal (also, the R.O.P.).• Worked with the CCO to draft and update the Written Supervisory Procedures.• Managed relationships between the traders, Compliance, vendors, etc.• Branch Manager and OSJ Principal at the main office.• First Line of Defense lead for ECNs, Exchanges, SROs, and vendors regarding trade-related issues (busts, price adjusts, rulings, erroneous trades, due prints, etc.).• Proprietary software tester.• Executed all proprietary equity, option, and derivative trades for the firm’s account.• Worked with Operations department on next-day clearing breaks and DKs.• Worked with IT and FIX programmers on desktop support and software issues.• Branch Office Manager (Sacramento, Palo Alto, and NYC).

• Producing Branch Manager of a full-service retail brokerage office.• Supervised approximately fifteen registered representatives.• Monitored hundreds of daily transactions (equity, fixed income, munis, etc.) for customer suitability (KYC).• Participated in regional branch compliance audits.• Responsible for staffing the local branch and training new hires.