Ronald Parks Email & Phone Number

New York City Metropolitan Area

Responsible for global enterprise-wide Strategic Sourcing and Category Management activities of BPO/Outsourced Services.

Greater New York City Area

Systems Integrator providing IT Professional Services to clients with focus on Business Intelligence, ERP and Infrastructure Support.• Program/Project Manager & Business Analyst for multiple client initiatives.• Develop project proposals, Statement of Work and staffing estimates while negotiating contracts with clients.• Manage Strategic Alliance Partnerships and collaborate on new opportunities.• Developed content and redesign of client website.• Collaborate with Offshore partner for low-cost web development and reporting.

Gladstone, Nj

Established and managed IT systems integration company specializing in Data Management, Business Intelligence, and ERP Professional Services.• Improved client business processes by recommending and delivering IT solutions, including Cloud & SaaS, on-time and within budget delivering measurable ROI to clients.• Program/Project Manager & Business Analyst for multiple client initiatives utilizing SDLC Waterfall and Agile Methods. Developed Work Breakdown Structure and assigned resources.• Actively managed design & development of Data Management Projects utilizing Teradata, AWS, Oracle, SQL Server, Hadoop and Business Process Automation.• Delivered BI Solutions using Tableau, MicroStrategy, Cognos, Microsoft & WebFOCUS.• Directed and Program Managed ERP, HCM, CRM Projects.• Managed Data Science Team delivering improved customer & product insight to clients utilizing Microsoft, Teradata, R, SPSS, and Alteryx.• Coordinated DEVOPS and Infrastructure Projects supporting client desktop, hardware and network including AWS/Azure Cloud Services. o Led Managed Services Projects providing Infrastructure and Application Support o Ensured adherence to security standards (HIPAA, ISO27001, SOC 2) o Established business continuity & disaster recovery plans on behalf of Client• Established & managed Strategic Alliance Partnerships.• Performed Business Operations and HR duties including Contracts, Payroll, Benefits and Talent Management.• Presented at Data Warehouse, BI and ERP User Conferences.

Greater New York City Area

Lead Information Management (IM) Architect and Business/Systems Analyst supporting high-profile Business Transformation initiatives while delivering Consumer Credit & Collections Performance Data Warehouse.• Managed team of 35+ Technical Resources and Annual IT Budget over $10M.• Developed Strategy for IM Center of Excellence enabling $250M Bad Debt reduction and improvements in client Credit Policies.• Program/Project Manager for all IM projects overseeing budget, risks, issues and resources across the projects while monitoring progress.• As Lead Architect and Development Manager, designed and led implementation of Data Warehouse and BI Platform.• Utilized Waterfall and Agile Methodologies, developed Work Breakdown Structures, and led Testing Efforts for Data Warehouse and BI Platform.• Led Master Data Management (MDM) Initiative ensuring capture of metadata with business rules while delivering quality improvements.• Performed Data Profiling analysis by developing SQL Scripts and analyzing results.• Developed Business Requirements by visiting AT&T Call Centers & conducting interviews.• Defined Data Warehouse ETL/ELT requirements and Data Model for 100+ data feeds.• Led IT Service Team providing release management, 24x7 support, issue tracking and problem resolution while managing Risk and Change Management.• Presented at Data Warehouse, Data Mining & BI User Conferences.• Interviewed by Billing World Magazine for article regarding implemented DW solution.

Greater New York City Area

Selected by CFO as Financial Systems Process Leader supporting Business Transformation Initiatives for rollout of Process Management and Activity Based Costing. • Program/Project Manager supporting multiple initiatives from conception to implementation and selected as Leader of Process & Quality Improvement Teams.• Engineered development of Teradata Data Warehouse, Oracle Data Marts & BI Platform in the role of Development Manager.• Managed Annual IT Budget over $25M in addition to procuring $15M+ capital budget. • Actively participated in design of Logical Data Model and ETL definition.• Performed root cause analysis and triaging, developing SQL scripts when needed.• Using Voice of the Customer methods, surveyed clients to improve supported Process.• Developed and negotiated Client/Supplier Partnership Agreement including SLA’s.• Utilized Waterfall and Agile project management approach for continuous quick wins.• Represented organization on Corporate G/L Master Data Management (MDM) team.• Elected Chairperson of the CIO Technical Career Panel responsible for ensuring technical personnel advancement criteria were achieved.• Provided Mainframe (Cobol, Assembler, PL/1), UNIX C and DBA support upon request.

Led numerous business intelligence and data warehousing efforts in support of AT&T's Network Services Division and AT&T Consumer Services. As trusted advisor to business leaders, built and led teams that delivered successful implementations of Oracle data marts and Teradata data warehouses that provided business insight into: Activity Based Costing, Revenue Assurance, Credit & Accounts Receivables Performance Management, Network Services Process & Activity Management. Delivered various Executive Information Systems (dashboards, self-reporting) to business leaders during the early stages of business intelligence / dashboard software.

Bachelor Of Arts - Ba, Mathematics And Computer Science

Master Of Science - Ms, Computer Science

Education record