Ronald Parks

Ronald Parks Email and Phone Number

IT Director @ AIG
new york, new york, united states
Ronald Parks's Location
New York City Metropolitan Area, United States
About Ronald Parks

Accomplished Information Technology Professional with extensive experience leading projects, operations, and teams in Enterprise and Medium-Sized Business Environments. Proven track record of delivering innovative, cost-effective solutions aligned with business strategy. • Architected and delivered solutions enabling over $250M savings plus annual cost avoidance to clients. • Established and managed IT Professional Services Company supporting over 100 clients.• Led Business Process Outsourcing and Managed Services efforts both from a client and vendor perspective.• Established AT&T Information Management Center of Excellence delivering successful DW and BI Platform supporting key Business Policy and Customer Treatment Initiatives.• Program/Project Manager delivering high-profile, cross-functional projects from conception through completion supporting business transformation.• Delivered Business Intelligence, Data Warehouse and ERP solutions to clients.• Technical Experience includes Software Development, DBA, and SQL background.• Builds strong relationships with Strategic Alliance Partners and key business sponsors including Finance, HR, IT, Customer Care, Operations, and Marketing.

Ronald Parks's Current Company Details
AIG

Aig

View
IT Director
new york, new york, united states
Website:
aig.com
Employees:
46350
Ronald Parks Work Experience Details
  • Aig
    Director, Professional Services It
    Aig Sep 2020 - Present
    New York City Metropolitan Area
    Responsible for global enterprise-wide Strategic Sourcing and Category Management activities of BPO/Outsourced Services.
  • Business Insight Solutions, Llc
    Senior It Director
    Business Insight Solutions, Llc May 2018 - Sep 2020
    Greater New York City Area
    Systems Integrator providing IT Professional Services to clients with focus on Business Intelligence, ERP and Infrastructure Support.• Program/Project Manager & Business Analyst for multiple client initiatives.• Develop project proposals, Statement of Work and staffing estimates while negotiating contracts with clients.• Manage Strategic Alliance Partnerships and collaborate on new opportunities.• Developed content and redesign of client website.• Collaborate with Offshore partner for low-cost web development and reporting.
  • Knowledge Solutions, Llc
    President, Co-Founder
    Knowledge Solutions, Llc Dec 2001 - Apr 2018
    Gladstone, Nj
    Established and managed IT systems integration company specializing in Data Management, Business Intelligence, and ERP Professional Services.• Improved client business processes by recommending and delivering IT solutions, including Cloud & SaaS, on-time and within budget delivering measurable ROI to clients.• Program/Project Manager & Business Analyst for multiple client initiatives utilizing SDLC Waterfall and Agile Methods. Developed Work Breakdown Structure and assigned resources.• Actively managed design & development of Data Management Projects utilizing Teradata, AWS, Oracle, SQL Server, Hadoop and Business Process Automation.• Delivered BI Solutions using Tableau, MicroStrategy, Cognos, Microsoft & WebFOCUS.• Directed and Program Managed ERP, HCM, CRM Projects.• Managed Data Science Team delivering improved customer & product insight to clients utilizing Microsoft, Teradata, R, SPSS, and Alteryx.• Coordinated DEVOPS and Infrastructure Projects supporting client desktop, hardware and network including AWS/Azure Cloud Services. o Led Managed Services Projects providing Infrastructure and Application Support o Ensured adherence to security standards (HIPAA, ISO27001, SOC 2) o Established business continuity & disaster recovery plans on behalf of Client• Established & managed Strategic Alliance Partnerships.• Performed Business Operations and HR duties including Contracts, Payroll, Benefits and Talent Management.• Presented at Data Warehouse, BI and ERP User Conferences.
  • At&T
    It Director, Information Management
    At&T Nov 1996 - Nov 2001
    Greater New York City Area
    Lead Information Management (IM) Architect and Business/Systems Analyst supporting high-profile Business Transformation initiatives while delivering Consumer Credit & Collections Performance Data Warehouse.• Managed team of 35+ Technical Resources and Annual IT Budget over $10M.• Developed Strategy for IM Center of Excellence enabling $250M Bad Debt reduction and improvements in client Credit Policies.• Program/Project Manager for all IM projects overseeing budget, risks, issues and resources across the projects while monitoring progress.• As Lead Architect and Development Manager, designed and led implementation of Data Warehouse and BI Platform.• Utilized Waterfall and Agile Methodologies, developed Work Breakdown Structures, and led Testing Efforts for Data Warehouse and BI Platform.• Led Master Data Management (MDM) Initiative ensuring capture of metadata with business rules while delivering quality improvements.• Performed Data Profiling analysis by developing SQL Scripts and analyzing results.• Developed Business Requirements by visiting AT&T Call Centers & conducting interviews.• Defined Data Warehouse ETL/ELT requirements and Data Model for 100+ data feeds.• Led IT Service Team providing release management, 24x7 support, issue tracking and problem resolution while managing Risk and Change Management.• Presented at Data Warehouse, Data Mining & BI User Conferences.• Interviewed by Billing World Magazine for article regarding implemented DW solution.
  • At&T
    It Director, Network Financial Systems
    At&T Jan 1994 - Nov 1996
    Greater New York City Area
    Selected by CFO as Financial Systems Process Leader supporting Business Transformation Initiatives for rollout of Process Management and Activity Based Costing. • Program/Project Manager supporting multiple initiatives from conception to implementation and selected as Leader of Process & Quality Improvement Teams.• Engineered development of Teradata Data Warehouse, Oracle Data Marts & BI Platform in the role of Development Manager.• Managed Annual IT Budget over $25M in addition to procuring $15M+ capital budget. • Actively participated in design of Logical Data Model and ETL definition.• Performed root cause analysis and triaging, developing SQL scripts when needed.• Using Voice of the Customer methods, surveyed clients to improve supported Process.• Developed and negotiated Client/Supplier Partnership Agreement including SLA’s.• Utilized Waterfall and Agile project management approach for continuous quick wins.• Represented organization on Corporate G/L Master Data Management (MDM) team.• Elected Chairperson of the CIO Technical Career Panel responsible for ensuring technical personnel advancement criteria were achieved.• Provided Mainframe (Cobol, Assembler, PL/1), UNIX C and DBA support upon request.
  • At&T
    It Director / District Manager
    At&T Jan 1989 - Jan 1994
    Led numerous business intelligence and data warehousing efforts in support of AT&T's Network Services Division and AT&T Consumer Services. As trusted advisor to business leaders, built and led teams that delivered successful implementations of Oracle data marts and Teradata data warehouses that provided business insight into: Activity Based Costing, Revenue Assurance, Credit & Accounts Receivables Performance Management, Network Services Process & Activity Management. Delivered various Executive Information Systems (dashboards, self-reporting) to business leaders during the early stages of business intelligence / dashboard software.

Ronald Parks Skills

Data Warehousing It Solutions It Leadership It Service Management Business Intelligence Erp Management Strategy Oracle Product Management Enterprise Architecture It Strategy Software Implementation Outsourcing Integration Business Process Vendor Management Sdlc Requirements Analysis Business Analysis Saas Data Integration Etl Professional Services Program Management Cloud Computing Software As A Service

Ronald Parks Education Details

Frequently Asked Questions about Ronald Parks

What company does Ronald Parks work for?

Ronald Parks works for Aig

What is Ronald Parks's role at the current company?

Ronald Parks's current role is IT Director.

What is Ronald Parks's email address?

Ronald Parks's email address is r.****@****ols.com

What is Ronald Parks's direct phone number?

Ronald Parks's direct phone number is +197330*****

What schools did Ronald Parks attend?

Ronald Parks attended The College Of New Jersey, New Jersey Institute Of Technology, Brick Township High School.

What skills is Ronald Parks known for?

Ronald Parks has skills like Data Warehousing, It Solutions, It Leadership, It Service Management, Business Intelligence, Erp, Management, Strategy, Oracle, Product Management, Enterprise Architecture, It Strategy.

Who are Ronald Parks's colleagues?

Ronald Parks's colleagues are Acott Mark, Frøydis Laxaa, 姜宛莹 Lara, Tanawat Menat, Sandeep Saini, Jogeshwar Sarma Tenneti, Sam Hassett.

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