Personnel management helps individuals develop their military careers. It also serves the military’s need to fill jobs with qualified workers. Human resources specialists collect and store information about the people in the military, such as training, job assignment, promotion, and health information. They work directly with service personnel and their families. ◾Organize, maintain, and review personnel records◾Enter and retrieve personnel information using computer terminals◾Assign personnel to jobs◾Prepare correspondence, organizational charts, and reports◾Provide career guidance◾Assist personnel and their families who have special needs◾Determine manpower requirements◾Evaluate organizational structure for effectiveness and efficiency◾Perform personal services

• Accomplished all customer inquiries from applicant and enlisted personnel via email, over the phone and/in person, with efficient and timely information, within one-two working days from the date/time the request was received.• Responsible for producing monthly, quarterly, and yearly awards.• Maintained in-processing/out-processing files and employee’s records (e.g., Daily Stats, Recruiting Stats, Station Stats, Division Stats, and Command Stats.)• Managed spreadsheet production and records keeping via multiple software programs to included Microsoft word and excel.• Ensured proper Chain of Command was used when communicating issues and concerns offering appropriate recommendations to prevent actions that impose a negative impact on the organization or employees.• Maintained reports, record and spreadsheets of the Chain of Command, making sure they are accurate and complete on daily basis as indicated by phone, email, and work request.• Reviewed and explained enlistment waiver process, requirements, and procedure to customer and employees.• Performs extensive research to obtain any/all relevant information regarding cases involved in complex and unusual procedural issues comparable to fraudulent enlistment.• Executes work assignments, including identifying work components and setting deadlines, milestones, and responsibility areas.• Reviews outgoing correspondence for compliance with directives, regulations, and adequacy of content.• Prepares charts, slides, and reports highlighting significant issues/problem areas for senior staff• Designs effective communication plans to publicize unit program requirements and associated policies.• Establishes controls and suspense dates and follow up on suspense actions to insure that required action and responses are made within deadlines.• Produce various updates and activity reports for management from data sources and related files.

•Provides administrative support and performs administrative functions in support of overall operational objectives, including but not limited to:•Operates office equipment (e.g., computers, facsimile machines, copiers, scanners, printers mailing machines, and phone systems/switchboards).•Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals to select proper methods for completing tasking.•Organizes, collects, analyzes, and presents statistical information related to organizational requirements and objectives.•Categorizes and files documents in appropriate files.•Collects data to track progress in meeting objectives and use of resources.•Prepares reports for management and staff describing problems that are recurring or causing significant delays or costs and documenting the corrective actions taken and additional time or resources needed to meet organizational objectives.•Inputs information into databases in accordance with established rules and guidelines.•Assists with obtaining information from various sources, verifying the information and updating records with verified data.•Types, edits, and distributes a wide variety of correspondence under established guidelines and procedures.•Maintains and processes paperwork, instructions, notices, letters, evaluations, etc. related to organizational business.•Coordinates, compiles, and maintains data for submission in monthly/quarterly/annual reports.•Obtains workload data and tracks progress in meeting objectives and use of resources using web-based Navy applications.•Familiar with common office terminology and concepts.•Specific actions required to complete assigned tasks often vary in type or sequence, depending on the task.•Attendance and punctuality are critical aspects of this position.•Assist with other duties as needed.