Ron Rodriguez Email and Phone Number
My deep understanding of finance, analytics, operations, customer service, customer experience, pricing, marketing, and building teams to support the needs of the business, is the value I bring to any organization. I recognize that achieving great results goes beyond just numbers, it is also dependent on relationships, communication, and trust.Asking thought provoking, critical questions while embracing change drives me to look for new ways to meet ever evolving business needs. Implementing analysis, controls, and processes that measure revenue and operational performance has been a mainstay of my career. Oftentimes, we are asked, “what’s your why?” It’s an important question that we all hope to get right. My why? Apply yourself with purpose and the intent of making a positive impact on those around you.As a Senior Strategic Business Leader with a proven track record of turning a vision into a reality, I understand what it takes to build a compelling narrative that resonates through all levels of the organization, resulting in “buy in” and support of short-, medium-, and long-term goals. Experienced in:• Budgeting and Financial Modelling• Revenue Management• Developing Key metrics and Reporting• Customer Operations and Customer Experience• Business Operations• Product Launches and Management• Technical Operations• Developing High Performing Teams• Establishing and fostering collaborative cross-functional relationships
Hotwire Communications Ltd
View- Website:
- hotwirecommunications.com
- Employees:
- 702
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Senior Director Of Revenue AssuranceHotwire Communications Ltd Aug 2022 - PresentFlorida, United StatesEnsure that all Revenue generating activities are optimized to recognize revenue accurately and timely, through proactive evaluation of revenue triggering events during the customer life cycle (“order to cash”). Identify areas where revenue is at risk of not being recognized timely, accurately, or to its full extent, and implement changes that improve financial performance, by:• Employing a proactive vs reactive mindset• Implementing improved processes and controls• Providing meaningful insights and metrics to stakeholders• Communicating financial impact through effective storytelling -
Sr. Director Revenue Assurance - Enterprise ServicesCharter Communications 2020 - 2021Tampa, Florida, United StatesIdentify opportunities to maximize revenue recognition and reduce revenue leakage by partnering with key stakeholders within Order Operations, Service Delivery, Systems and Tools, and Business Intelligence. Implemented monthly reporting and stakeholder reviews to resolve underbilling and overbilling issues for business segment valued at over $2.5B in annual revenue. -
Sr. Director Billing Assurance - Enterprise ServicesCharter Communications 2016 - 2020Tampa, Florida, United StatesImplement reporting, controls, analysis and processes to improve the accuracy of billing for our Enterprise business customers. Managed the realignment of responsibilities through the merger and harmonization of operations to focus our team on Billing Assurance activities for Enterprise Services. Identified and resolved billing monthly billing anomalies to drive accurate revenue recognition and reduce billing errors. -
Sr. Director Business Operations - Business ServicesBright House Networks 2013 - 2016Consolidated business operations for our SMB and Enterprise Customers within one team. Implemented reporting and controls to support Corporate Finance, Sales and Operations teams by ensuring our systems and processes where optimized to allow for operational efficiencies and drive an excellent customer experience. -
Sr. Director Of Business Operations - Business SolutionsBright House Networks 2008 - 2013Tampa, Florida, United StatesLed the Business Operations teams (Budgeting and Planning, Reporting, Business Development, Billing and Collections) through exponential customer growth and product launches. Navigated the business through two separate billing migrations, isolating business customers into a business only environment, leading to more agility and flexibility for the business and our customers. -
Director Of Operations - Advanced Broadband SolutionsBright House Networks 2003 - 2008Tampa, Florida, United StatesLed the Tampa Bay Division through explosive growth of our broadband products; managing the rapid growth of our High Speed Data business and launching our Digital Phone product. Managed the Operational teams including (Finance, Billing and Collections, Customer Service, Field Operations, IT, and Construction) through rapid change to meet the demands of the business. Led the decision making process to separate Business Customers from Residential Customers to create the Business Solutions group.
Ron Rodriguez Education Details
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Business Administration And Management, Registered Accounting Program Minor - Psychology
Frequently Asked Questions about Ron Rodriguez
What company does Ron Rodriguez work for?
Ron Rodriguez works for Hotwire Communications Ltd
What is Ron Rodriguez's role at the current company?
Ron Rodriguez's current role is Senior Director of Revenue Assurance at Hotwire Communications.
What schools did Ron Rodriguez attend?
Ron Rodriguez attended University At Buffalo.
Who are Ron Rodriguez's colleagues?
Ron Rodriguez's colleagues are Shelly Khan, Z Company Llc, Mike Jhagroo, Jordank Rodas, Mackenzie Morphis, Tonya Waters, Andre Suckie, Thomas Hye.
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Ron Rodriguez
Elkton, Md4yahoo.com, worldnet.att.net, att.net, bankofamerica.com -
Ron Rodriguez
Customer Success | Director | Retail Manager | Customer Manager | Project Manager | Instructor | Customer Service | Climbing Coach |New York, Ny1thecliffsclimbing.com -
3gssjc.org, sjgs.org, houstonworks.org
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Ron Rodriguez
Greater Los Angeles, Ca
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