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-Creates and Manages high performing teams dedicated to customer service.-Works as a liaison to other internal business groups finding solutions to their needs within and outside the scope of End User Computing (Desktop Support)-Contributes to development efforts and configuration management to guide products closer to Departmental, and customer needs.-Supports senior management in day-to-day, and project-related activities.-Process improvement, Cross-Functional Team management, Healthcare Security/Compliance, HIPPA.
Precision It Consulting, Msp
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VcioPrecision It Consulting, Msp Feb 2017 - PresentConcord, Ca.Understanding that your San Francisco Bay Area-based business faces daily technology challenges – from IT services, IT support, IT planning, cloud computing, data security and regulatory compliance. Precision IT Consulting can take the burden of managing your IT environment off of your plate allowing you to focus on growing and running your San Francisco Bay Area-based business. Precision IT Consulting has been a leading and trusted managed IT support services provider partnering with San… Show more Understanding that your San Francisco Bay Area-based business faces daily technology challenges – from IT services, IT support, IT planning, cloud computing, data security and regulatory compliance. Precision IT Consulting can take the burden of managing your IT environment off of your plate allowing you to focus on growing and running your San Francisco Bay Area-based business. Precision IT Consulting has been a leading and trusted managed IT support services provider partnering with San Francisco Bay Area businesses since 2006. From strategic managed IT services, IT consulting, disaster recovery and cloud computing solutions, we can provide the technology and the services you need to meet your business requirements and help your business grow. Show less
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OwnerPacific Coast Computer Solutions Sep 2003 - Apr 2017Dublin, CaWith our service and our products, we want to help you to make your computer into a powerful part of your everyday work. Whether hardware, software, or services. But we also realize that prompt reliable service is not enough. At PCCS we also make it a point to educate users and businesses on how to prevent many issues from happening in the first place. Fewer mechanical/software failures and fewer virus calls will create a better experience and 'pc-uptime'. -
Lead Of It End User SupportBlue Shield Of California Nov 2003 - Mar 2016Supervised Corporate Hq San Francisco; Lodi Offices; So. Cal OfficesArticulate development and KLO needs to Senior management. Found process improvement areas that benefited our customers and team members, compled the process by walking those ideas through to closure. This included rule/policy creation and/or change. Both have a net positive effect on customer satisfaction, staff productivity, and overall perception of End User Support (Desktop Support). Driver of the support strategy within our local team and in partnership with other sites. These efforts are… Show more Articulate development and KLO needs to Senior management. Found process improvement areas that benefited our customers and team members, compled the process by walking those ideas through to closure. This included rule/policy creation and/or change. Both have a net positive effect on customer satisfaction, staff productivity, and overall perception of End User Support (Desktop Support). Driver of the support strategy within our local team and in partnership with other sites. These efforts are on-going and critical to the continued development of a mature Desktop Support group.Mentor and provide one-on-one job coaching, focused on continuous improvement and development. Team members bring improvement suggestions, pain points and personnel issues, and they are worked through for implementation, refinement or correction where needed. Show less -
Team Lead Of Desktop Support OperationsVisual Alternatives L.L.C. Feb 1999 - Oct 2003
Ron S. Graham Skills
Ron S. Graham Education Details
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Computer And Information Sciences And Support Services -
Monte Vista, Danville Ca.12
Frequently Asked Questions about Ron S. Graham
What company does Ron S. Graham work for?
Ron S. Graham works for Precision It Consulting, Msp
What is Ron S. Graham's role at the current company?
Ron S. Graham's current role is vCIO at Precision IT Consulting, MSP.
What is Ron S. Graham's email address?
Ron S. Graham's email address is rs****@****ast.net
What is Ron S. Graham's direct phone number?
Ron S. Graham's direct phone number is +141522*****
What schools did Ron S. Graham attend?
Ron S. Graham attended Ohio University, Monte Vista, Danville Ca..
What are some of Ron S. Graham's interests?
Ron S. Graham has interest in Jet Skiing, Jet Skiing/boating, Home Improvement, Education, Environment, 4 Wheeling, Poverty Alleviation, Hiking, Human Rights, Animal Welfare.
What skills is Ron S. Graham known for?
Ron S. Graham has skills like Process Improvement, Cross Functional Team Leadership, Security, Management, Vendor Management, Troubleshooting, Software Documentation, Leadership, Training, Networking, Strategy, Visio.
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