In my role as Head of People at BATHHOUSE, I have leveraged my extensive HR expertise to enhance and scale the company's remarkable culture during rapid growth. Applying skills gained from diverse career experiences, I have implemented strategic initiatives that positioned BATHHOUSE as an industry leader in employee engagement and development.Building upon BATHHOUSE's strong cultural foundation, I have focused on creating a best-in-class employee experience that attracts, retains, and develops top talent. Through customized onboarding, comprehensive learning and development, and data-driven performance management, I have fostered a highly engaged and motivated workforce.Despite the challenges of being a small company, I have found innovative ways to utilize data in all aspects of HR. By leveraging metrics and analytics, I have optimized people processes, from talent acquisition to employee retention and succession planning.As a strategic partner to the business, I have collaborated closely with leadership to align HR strategies with overall goals. Through expert guidance on organizational design, change management, and workforce planning, I have ensured that HR initiatives drive value and support rapid growth.By mastering the full spectrum of HR disciplines, including compensation and benefits, employee relations, and compliance, I have established BATHHOUSE as an employer of choice. My commitment to creating a fair, equitable, and inclusive workplace has been instrumental in maintaining our strong culture amidst expansion.Drawing upon my extensive background in HR leadership roles, I have successfully navigated the challenges of scaling a small company while preserving its cultural essence. Leveraging my expertise and adaptability, I have built a resilient and agile HR function well-positioned to support BATHHOUSE's continued success.

As a Consultant and Principal at Growth Ops Advisory, I lead and implement transformative talent strategies for diverse clients, from startups to companies generating over $100M, across hospitality, energy, tech, legal, events, healthcare, and consumer goods.I serve as a fractional CHRO, executive coach, and employee relations leader, developing strategies covering workforce planning, change management, organizational design, talent management, performance management, strategic planning, DEI, compensation, L&D, and engagement. I create and implement DEI strategies and lead training programs on diversity, fostering inclusive workplace cultures.A key contribution was developing and executing a COVID-19 framework for clients, including WFH policies, communication plans, and policy compliance across 14 states, ensuring business continuity and employee well-being. This showcases my change management skills in navigating complex transformations.I design and implement custom, innovative onboarding experiences tailored to each client's unique culture, values, and needs. These programs include HR audits, custom policies and handbooks, offer letters, contracts, and NDAs. From strategic planning to day-to-day operations, I provide end-to-end HR solutions that optimize the employee lifecycle and drive business success.Collaborating with various functions, I provide strategic HR solutions and implement robust employee relations processes, delivering leadership training.I help select and implement HRIS, ATS, and payroll systems, leveraging HR technology and data analytics to inform strategic decisions.As a trusted advisor, I offer thought leadership in people and culture, ensuring regulatory compliance.My experience demonstrates my ability to drive HR excellence and deliver impactful solutions across industries and company sizes.

In my role as Senior Director, People Partner at Komodo Health, I made a substantial impact on the organization's HR practices and processes, despite facing significant challenges. When I joined, employee morale was low due to rapid growth, leadership changes, siloed departments, and unclear communication channels. I quickly assessed the situation and developed a data-driven strategic plan to address these issues head-on.Drawing upon my expertise in HR strategy and change management, I constructed a robust, scalable HR framework that laid the foundation for future growth. I implemented comprehensive Performance Management and Talent Review programs that not only aligned with best practices but were also tailored to Komodo Health's unique needs based on thorough data analysis.To tackle low morale and disengagement, I spearheaded a high-impact Employee Engagement Program. By leveraging employee feedback data, I fostered open communication, created opportunities for cross-functional collaboration, and implemented targeted recognition initiatives, successfully boosting morale and productivity.I built Komodo Health's first HR Centers of Excellence practice, centralizing key HR functions, increasing efficiency, and providing enhanced data-driven support to business leaders and employees. This broke down silos and improved communication flow.As a change management expert, I navigated the organization through complex restructurings and workforce planning initiatives. My proactive, empathetic, and transparent approach, coupled with data-informed decision-making, minimized disruption and ensured smooth transitions during significant upheaval.My ability to quickly diagnose organizational pain points, develop data-driven solutions tailored to the company's current state, and drive meaningful change demonstrates my value as a transformative HR leader.

I transitioned to NYC to lead the HR integration after LearnVest's acquisition by Northwestern Mutual. As the dedicated HRBP to the Chief Operating Officer, Chief Product Officer, and Chief Technology Officer, I spearheaded merging LearnVest's 250-person technology team into Northwestern Mutual's 2,100-strong engineering organization.I aligned business functions across engineering, marketing, and product teams in NY, AZ, and WI through workforce planning, organizational design, talent/performance management - working closely with executive leadership. A critical achievement was building the talent evaluation process and cross-functional communication channels. I established the HR function for LearnVest's 90+ employee AZ call center.As a trusted ER advisor, I provided strategic counsel and continuous improvement guidance across locations. On Northwestern Mutual's corporate ER team, I maintained accountability to senior HR leaders. I drove culture-shaping initiatives like developing LearnVest's agile framework, implementing career matrices, and aligning compensation post-acquisition. My strategic vision and passion for harmonizing practices across this complex integration made me a linchpin.

After pioneering HR excellence at industry-leading companies like Tesla Motors, I joined ChowNow as the company's first HR leader tasked with building the People Operations function from the ground up. In this foundational role with lean resources, I established robust HR strategies and frameworks to support ChowNow's hypergrowth trajectory. I spearheaded talent planning and recruitment efforts to attract, hire and retain top performers across 14 U.S. states and international markets. My strategic workforce initiatives spanned the full employee lifecycle - from training and development to succession planning and talent review programs. I cultivated an environment of continuous learning by implementing creative retention strategies like affinity groups, student debt repayment plans, and mentorship initiatives.As a trusted advisor to leadership, I provided strategic guidance on employee policies, legal risk mitigation, workers' compensation administration, compliance with a myriad of federal/state/local regulations, and all aspects of employee relations including incident investigations. Under my stewardship, ChowNow was recognized by the LA Business Journal as a "2016 Best Place to Work." A key achievement was deftly executing the transition off a Professional Employer Organization (PEO) model, bringing all HR operations fully in-house. This strategic move empowered me to implement employee-centric policies and programs tailored to ChowNow's distinct culture and talent needs. Throughout my tenure, I adeptly balanced strategic vision with rolled-up sleeves execution - laying the foundations for sustainable HR excellence during a pivotal growth phase. My innovative HR leadership and ability to thrive with constrained resources made an enduring impact.

After driving large-scale HR excellence at Kimpton Hotels, I had the incredible opportunity to join Tesla Motors, one of the world's most innovative and disruptive companies. As the HR Business Partner, I was elevated to direct all People aspects of launching major satellite operations in Fremont/Lathrop, California for this high-growth automotive startup with over 33,000 employees.I held full responsibility for overseeing HR operations and pioneering business-aligned solutions across the entire talent lifecycle. With a focus on employee relations, I skillfully managed personnel incidents, investigations, conflict resolution, and disciplinary actions with poise and diplomacy. Leveraging my HRIS capabilities, I administered HR data and systems including Workday and proprietary platforms.In a pivotal leadership role, I served as the dedicated HR Business Partner to the c-level executive who led the launches of the groundbreaking Tesla Model S and multiple mission-critical operations - the Fremont Factory, Casting & Machining Lathrop Factory, Tesla's first European Assembly Factory, as well as Remanufacturing and Supercharger initiatives. As the chief architect driving Tesla's worldwide manufacturing expansion, this executive relied on me as a trusted adviser.I consulted across the enterprise on HR best practices, coaching leaders in employee performance, development, and management. I spearheaded innovative communication channels and played an instrumental role in HR business process reengineering aligned with Tesla's trailblazing objectives. My strategic guidance expertise were crucial in supporting the Tesla Tiles, Stationery Storage businesses, Design Center in LA and other verticals through this transformative hypergrowth phase.

As Director at Kimpton Hotels, I directed strategic HR planning and workforce development initiatives aligned with short and long-range business objectives. I oversaw all talent acquisition, recruiting, hiring, onboarding, training/development, and performance management across our portfolio of hotels and restaurants in San Francisco, Los Angeles, and San Diego. I developed and presented HR-focused management development programs, training leaders on best-practice talent management and driving employee engagement strategies. I played an instrumental role in planning and managing enterprise-scale organizational changes, including developing employee communications plans. Leveraging workforce analytics and metrics was key to informing my business-driven workforce initiatives. I oversaw a team of seven area HR Managers and Coordinators, providing strategic leadership across our regional HR operations. I was promoted from Bay Area People and Culture Manager to Director with an expanded scope overseeing the full enterprise.A pivotal achievement was my leadership during Kimpton's rapid expansion, including the launch of twelve new properties. I spearheaded all recruiting, training, and benefits transition efforts to support this growth. Under my guidance, we achieved impressive 98% participation in employee satisfaction surveys and sustained an average 90% employee satisfaction rating. My strategic HR stewardship and commitment to cultivating an exceptional workplace culture was recognized through prestigious accolades. Kimpton ranked #1 and #2 as a "Best Place to Work" by the San Francisco Business Journal in 2011 and 2012 respectively. We were also named #16 on Fortune Magazine's coveted "100 Best Companies to Work For" list in 2011.

After spearheading HR excellence at OQO, I joined Aliph as a strategic HR leader, overseeing all people operations. In this multidimensional role, I implemented robust HR frameworks that aligned our talent strategy with broader business objectives. My expertise spanned the full employee lifecycle - from creative talent acquisition to nurturing an exceptional culture that fostered retention. I revolutionized Aliph's recruiting process by spearheading the selection, negotiation and lightning-fast rollout of an Applicant Tracking System within just 4 months. This streamlined solution amplified our sourcing capabilities and candidate experience. However, my impact extended far beyond hiring.I engaged closely with business leaders to develop HR solutions that propelled employee development, performance management, and succession planning initiatives. My passion for cultivating future leaders drove the creation of a pioneering leadership training program focused on nurturing top talent. Additionally, I designed and launched immersive new hire orientations that accelerated time-to-productivity. As a compliance champion, I ensured adherence to all state and federal regulatory requirements while serving in a collateral facility management role. I meticulously researched and selected strategic benefits and payroll partners to optimize our offerings. My commitment to the employee voice was exemplified through the conceptualization of Aliph's first-ever employee opinion survey, achieving an impressive 93.6% favorable rating. I also spearheaded innovative programs like the company transportation initiative to enhance the overall employee experience. Throughout transformative business shifts, I adeptly guided HR strategies - architecting and executing a reduction-in-force (RIF) plan with utmost care and compassion. My deft handling of complex employee relations matters showcased my strong principals and empathetic approach

As the former HR Manager at OQO, I spearheaded all people operations and drove strategic initiatives that cultivated an exceptional employee experience. On the talent front, I architected creative sourcing and recruitment strategies to attract top-caliber professionals aligned with OQO's vision and values. I streamlined the hiring process by implementing an Applicant Tracking System that reduced time-to-hire by an impressive 75%. My innovative approach ensured a seamless candidate journey. However, my impact extended far beyond recruitment. I championed OQO's vibrant company culture, designing engaging programs that boosted employee motivation, recognition, and retention. From energizing onboarding to robust learning and development opportunities, I empowered our people to grow and thrive in their roles.Committed to HR excellence, I ensured OQO remained an employer of choice through meticulous compliance, maintaining accurate records, and conducting risk-mitigating audits. My success providing comprehensive OSHA training exemplified my dedication to promoting a safe, legally-compliant workplace. With a forward-thinking mindset, I continuously explored HR tech solutions and data-driven insights to revolutionize our people practices. My innovative ideas reshaped how we managed our talented workforce. Throughout my tenure, I fostered strong relationships across all levels, leveraging exceptional communication abilities to understand diverse needs and drive meaningful change. My commitment to diversity, equity, and inclusion underpinned all efforts, ensuring OQO cultivated a welcoming environment where employees felt valued and empowered.