Customer Service and Advising:Greet customers, assess their service needs, and provide detailed explanations of recommended services.Prepare accurate estimates and explain them clearly to customers, including parts, labor, and any additional costs.Coordinate with customers regarding their vehicle status and ensure timely communication throughout the service process.Handle customer complaints and concerns professionally, ensuring resolution and satisfaction.Workshop Supervision:Oversee daily workshop operations, ensuring efficiency and productivity.Assign tasks to technicians based on their skills and experience,Monitor the quality of work performed by the team, ensuring all repairs and services meet company and industry standards.Maintain a safe and organized work environment, adhering to all safety regulations and protocols.Technical Expertise:Diagnose and troubleshoot complex automotive issues, providing guidance to technicians as needed.Stay updated with the latest automotive technologiesAssist in the selection of parts and tools,ensuring the workshop is equipped with necessary resources.Inventory and Parts Management:Manage the inventory of parts and supplies, ensuring availability and proper stock levels.Coordinate with suppliers to order parts, negotiate pricing, and track deliveries.Maintain accurate records of parts usage and inventory levels.Team Leadership and Development:Lead, mentor, and train a team of technicians and junior service advisors.Conduct regular performance reviews, providing feedback and setting goals for improvement.Foster a positive work environment that encourages teamwork and continuous learning.Administrative Duties:Prepare and maintain detailed records of all services performed, parts used, and customer interactions.Ensure compliance with all company policies, procedures, and legal regulations.Collaborate with the management team to develop and implement strategies for improving service quality and efficiency.

• Communicating between customers and mechanics to eliminate inefficiency and comeback repairs.• Handling Motor claims, Estimating the Repair costs and Invoicing.• Make sure the parts or services are completed in a timely manner.• Ensured that parts inventory matches vehicles in system, coordinates with parts person, and Updates as necessary.• Maintains preventive maintenance records.• Identified opportunities to reduce costs and improve productivity.

I had a huge Interest In Automobile field And thought to show my talents and skills so I started a Restoration Business of Classic and modern Two wheeler as a Freelance Project and started a YouTube channel.