Proactive and friendly, Ex Microsoft Premier Support Engineer dedicated to meeting and exceeding expectations at every interaction. Timely and professional with great communication skills. Equipped with an ability to build and cultivate relationships to drive business retention; making troubleshooting worth remembering while promoting team work. Actively seeking a Technical Management role where I can utilise my education and experience to add immediate value to an organisation.I have worked on technologies including SCCM/MECM, Intune, Autopilot, Office 365, Application Packaging, End User Computing etc extensively in terms of troubleshooting and break fix, tailored solutions and even RCA at some instances.Wouldn’t say that I am a 100% as that'd be incorrect in a world of growing technology. Learning, research and development never ends and so does my thirst to excel. “To God be the glory great things he hath done.”