Communication consulting, providing a comprehensive evaluation of computer and telecommunication services. Custom Software development, including requirements analysis, design, development, testing and quality assurance.

• Analyze existing functionality for areas of improvement.• Design/mockup new User Interfaces to create the optimal user experience.• Support the Product Owner’s primary responsibility of assimilating stakeholder and leadership priorities resulting in a prioritized, estimated and groomed Product Backlog.• Provide the Product Owner with the necessary information to groom the Product Backlog with high granularity at the top and a more course granularity at the bottom.• Elicit requirements using interviews, document analysis, user stories, business process descriptions, scenarios and workflow analysis.• Work in Scrum environment and proactively communicate and collaborate with SMEs to analyze information needs and functional requirements and deliver completed stories with Acceptance Criteria to team.• Collaborate with developers, architects and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish user requests from the underlying true needs.• Validate system functionality with end users during the Sprint Review (Demo).• Demonstrate new and existing functionality to both internal and, occasionally, external users

Quality Assurance and system testing in an Agile development network for Web based institutional Child Nutrition solutions.

Software Trainer for the Primero Edge product line. A one-stop solution for all school Food Service technology needs.

Provided customer support and customer training of educational data management, data warehouse, lesson plan, and curriculum management tools to school districts. • Created user documentation and training for SeaClass software products.• Demonstrated SeaClass software to school administrators.• Managed deployment of SeaClass software to school districts.

Career Connections is a non-profit career management organization. As a corporate account manager I marketed career connections services to employers in the Dallas area.

Responsible for product definition and project management of telecommunication test systems in converged networks. Technical subject matter expert to sales, marketing, and customer support on products and emerging communication and network technologies.

Norveb Enterpises was a full service print and consulting service. I created marketing and sales materials for companies ranging from small real estate firms to large multi-national corporations. I oversaw the day to day operations of the company from project management to accounting.

Managed application engineers preparing pre-sale demonstrations and post-sale customer support. Technical subject expert for the sales team and application engineers on new communication and network technologies.

Managed a team of 8 engineers in the full life cycle development of wireless and wire line intelligent networks. Including SCPs, HLRs, and MSCs.

Lead software engineer developing UNIX based telecommunications systems. I also led the system integration and verification of MSC, SCP and other wireless applications and hardware.

Led a team of engineers in the full life cycle development of wireless and wire line intelligent networks. Including SCPs, HLRs, and MSCs.

Developed embedded firmware for defense electronics.

Developed firmware for optical tracking and servo control systems.